Student Services Directory

Support for students at UNSW comes in many shapes and forms, as you will see below.

This directory provides a brief description of the main support services as well as contact details and hyperlinks to their own informative websites.

Careers and Employment offers workshops for students on job searching, career planning, resume writing, and interview skills. You can also get individual assistance with your resume career management advice. Check the website for job vacancies and activities coordinated by the unit.

Contact:
Level 2 East Wing Quadrangle Building
Phone 9385 5429

There are four Childcare Centres servicing the University of New South Wales. Contact details for these centres are provided below:

Honeypot: 9385 1230
House at Pooh Corner: 9385 5448
Kanga’s House: 9385 5449
Tigger’s Place: 9385 1222

Contact is a student run information and referral service. You can ask any question at Contact without fear of embarrassment. Set up by students, run for students and funded by the UNSW Counselling Service, the Student Guild and the University Union.

Contact:
Ground Floor East Wing Quadrangle Building
Phone: 9385 5880

The Counselling Service offers a broad ranging support service for students at the University. Through the COMPASS programs students can access services including individual counselling, skills development courses and self-help resources.

Contact:
Level 2 East Wing Quadrangle Building
Phone: 9385 5418

The Equity and Diversity Unit provides services for students and staff including: advice and information on anti-discrimination legislation, policies and practice; assistance with grievance handling under UNSW's discrimination and harassment grievance procedures; disability services for staff and students; support to ACCESS students; assistance to Faculties on integrating equity into mainstream work and educational practices; presentations to staff and students, and more.

Contact:
Level 2 East Wing Quadrangle Building
Phone: 9385 4734

The Graduate Research School aims to support both postgraduate research students and supervisors. It recognises the unique needs of postgraduate research students with services ranging from information on scholarship and career opportunities to thesis submission assistance and skills training. It also provides a central hub for social events and networking opportunities to meet with fellow students and researchers.

Contact:
Ground Floor, Rupert Myers Building (M15)
Phone: 9385 5500/5502

The University Health Service is a complete general practice situated within the University. The medical practitioners bulk-bill Medicare. The service is open to students, staff and visitors to the campus.

Contact:
Ground Floor East Wing Quadrangle Building
Phone: 9385 5425

The University Housing Office assists students and staff to find accomodation while they are at the University of New South Wales.

Contact:
Ground Floor East Wing Quadrangle Building
phone 9385 4985

Nura Gili Indigenous Programs provide a combination of support and assistance for all future and current Indigenous UNSW students through their Student Centre, as well as learning and education opportunities through their Resource Centre.

The IT Service Desk is the central support point for UNSW staff and students requiring assistance with IT related matters. It combines and replaces the Helpdesks previously run by DISConnect and ACSU. The IT Service Desk handles enquiries related to computer, telephone and network issues. Contact by phone 9385 1333 or email servicedesk@unsw.edu.au.

International Student Services (ISS) helps students from overseas adjust to living in Sydney and studying at UNSW. The ISS offers arrival services as well as an extensive range of on-going support services and activities.

Contact:
Level 1 East Wing Red Centre
Phone 9385 5333

The Learning Centre provides a wide range of academic support services to UNSW students. Assistance is available through workshops in academic skills, individual consultations, discipline-based learning and language programs, and an academic skills resource library. All services and programs are provided free of charge.

Contact:
Foyer Main Library
Phone 9385 3890

The Student Guild offers a free Legal Service. The solicitor is employed by the Guild, not the University, and you will receive absolute discretion and impartial advice. The solicitor also advises on non-academic matters, including traffic offences, tenancy problems etc. For an appointment call the Student Guild on ph. 9385 5454.

Contact:
Level 1 East Wing Quadrangle Building
Phone 9385 5454

The University Library serves the learning, teaching and research needs of the University community through five Special Libraries. Four Special Libraries are located in the Library building at Kensington and one at the College of Fine Arts in Paddington.

Contact:
Library Building
Phone 9385 2667

All Postgraduate Students at UNSW are members of, and represented by, the Postgraduate Board of the Student Guild. The Board has regular meetings where guest speakers provide information of particular interest to postgraduates.
The Postgraduate Board employs a full-time Research/Services Officer who conducts research on local and national postgraduate issues, as well as providing an advisory and advocacy service for postgraduate students. Assistance with academic and administrative grievances, and advice and resources on academic matters including supervision and thesis writing is also available. The Research/Services Officer is also responsible for the day to day running of the Postgraduate lounge.

Contact:
Student Guild,
Level 1 East Wing Quadrangle Building
Phone: 9385 6712

The Religious Centre is provided for all students and staff of the University. Overseas students are especially catered for. The Religious Centre is currently attended by Anglican, Catholic, Orthodox, Pentecostal and Uniting Church Chaplains. Full-time and part-time Chaplains conduct worship services, hold prayer meetings, lead Bible Studies, and offer spiritual and personal counselling.
The Islamic Society has an Imam in attendance with meeting and prayer rooms available for Muslim students. The Buddhist student group, "Unibuds," also has facilities in the Centre. There is a Jewish Chaplain who relates to the Centre. The Baha'i Society also has affiliation with the Centre.

Contact:
Third Floor Squarehouse
Anglican Tel: 9385 5443
Pentecostal Tel: 9385 5458
Baptist Tel: 9399 5959
Orthodox Tel: 9385 5439
Catholic Tel: 9385 5442
Uniting Tel: 9385 5439
Muslim Tel: 9385 5957
Buddhist Tel: 9385 6082
Baha'i Society Tel: 9698 3358

Security provides building access, alarms and monitoring, security patrols, UNIBEAT, carpooling, ID cards, lost property and parking information.

Contact:
Lower Ground Red Centre
Phone 9385 6000

The Sports Association organises lunch time sport, high performance sport, provides scholarships, organises uni games and runs other sporting related student issues.

Contact:
Sam Cracknell Pavilion
Phone 9385 4880

The Student Guild is the peak student representative body on campus. It represents all UNSW students, seeking to foster and protect their interests, fight for equitable and accessible education, and promote the cultural and recreational life of the university. It publicises issues of student concern and ensures that students have a voice in decision making processes. They provide free legal advice, advocacy and various other services.

Contact:
Level 1 East Wing Quadrangle Building
Phone: 9385 5454

The Student WebCT Support Site contains resources for students enrolled in courses with WebCT components and includes: getting started and learning WebCT; plug-ins and utilities; UNSW online services; WebCT courses available at UNSW; and access to a help desk. Central student support is available via a Support Request Form as well as the resources on this Web site.

Full-time students are issued with a transport logo on their student card that allows concession travel on all CityRail, STA and NSW Country Link services. Part-time and international (full-fee) students are not entitled to transport concession under NSW Government legislation.

Contact:
Phone: 9385 6851

The Mission of the Union is to be the Centre of the University Community. Through its programs, services and resources the Union:

Contact:
Blockhouse
Phone 9385 7700

The UNSW Lifestyle Centre is committed to encourage a "self health" lifestyle, which balances physical, mental and spiritual health, as well as providing sporting and recreational opportunities to students, staff and the wider University community.

Contact:
Lower Campus Crn High St & Anzac Pde
Phone 9385 4881

UNSW Student Central is the public face of the University's student administration. It is often the first point of contact for members of the public and enrolled students regarding programs, admission procedures and queries of an academic or administrative nature. It also provides advice to students on who they should contact regarding variation of courses, program transfer and program leave.

Contact:
Lower Ground Chancellery Building
Phone 9385 3093