Connect with an  academic  advisor  anytime for  support with your academic progression, program options, enrolment and factors affecting your academic performance. 

Early intervention can enhance your performance and prevent the serious consequences of continued poor performance. If you're struggling to stay motivated in your current degree, we can help you explore program options.

Your academic advisor can help you understand and address how the following issues are affecting your academic progression:

  • academic standing
  • enrolment blocks
  • commitment and motivation 
  • problems at home
  • employment and finances
  • health and wellbeing
  • academic skills
  • accommodation
  • maximum time to complete
  • maximum repeat fails
  • appeals
  • Work Integrated Learning
  • special consideration and/or fee remission
  • any other factor impacting your academic performance.

Book an appointment (program specialist)

I'm concerned about my course or program and would like to connect with a specialist academic advisor from Arts, Design & Architecture who is familiar with my area of study. 

  • Academic standing is a measure of progress and is calculated at the end of each term after final results are released. If you don't pass more than 50% of courses attempted at the end of each term, you will be emailed a letter of concern which informs you of your academic standing. Academic standing is not punitive. There may be factor/s that interfered with your academic progress despite your best intentions. Likewise, if your academic standing is ‘Good’, that does not mean your studies have been unaffected. Academic advising is available to you regardless of your academic standing to discuss issues with your progression and/or enrolment. 

    NB. Academic standing calculations changed at the end of T1 2021. You can book a meeting with an Academic Advisor to discuss any concerns relating to these changes.

  • You can book an appointment using the link above on this page if you're in the following double degree programs:

    • All Education programs

    • All Music programs (except Music/Law)

    Schedule appointment with the Engineering academic advising booking portal

    School of Maths and Stats drop-in centre for support with numeracy skills

    Business Peer Assisted Study Sessions (PASS)

    Law peer tutoring and mentoring

  • If you're onshore and have a visa expiring in the next six months, please contact the Nucleus Student Hub.

    As an international student, please note that International Student Advisors can also help with wellbeing support, visa-related questions, accommodation, reduced study load, program leave, academic success and your visa.

    For difficulties with full-time study, please click the link for information on reducing your study load.

  • Most students expect honours and postgraduate studies to differ from their undergraduate studies. However, it can be tricky to articulate what these differences are and to what degree these studies are different. Unclear expectations can result in poor academic performance and a less than ideal start to your studies. In some cases, this may be further complicated if you're studying away from home for the first time or studying remotely. 

    While we recommend discussing specific course and program expectations with your convenors, an academic advisor can help you clarify relevant support, policies and procedures to meet those expectations. For example, postgraduate academic skills resources and links may be useful in your program. If you're beginning with an end in mind, career services may offer trainings, workshops and other resources that can help you develop relevant skills throughout your academic program. 

    Mentoring programs may also help you feel welcome and provide guidance with any issues that affect your transition. More links are available on our website but your academic advisor can help you navigate these to ensure you're using these resources at the appropriate time/s in your degree.

  • If a staff member becomes concerned about the behaviour or wellbeing of a student, they are referred to our Students at Risk Academic Advisor Dr Alessandra Mecozzi Saha who is an AHPRA-registered psychologist, Mental Health First Aid Training Instructor and Justice of the Peace in and for NSW. Alessandra is dedicated to helping students improve their awareness and academic performance, and increasing their enjoyment of it.

    Before coming to UNSW, Alessandra worked with students and athletes at Boston University, Tuffs University, high schools and academies, maternity and adolescent psychiatry wards and, more locally, with HSC students in Sydney, residential students in Brisbane and Toowoomba and student-athletes from the Queensland Academy of Sport.

  • If you've received a warning letter regarding the maximum time to complete your degree, you must meet with your academic advisor to discuss factor/s affecting timely graduation. An academic advisor can help address foreseeable issues and assist with an academic progression plan that maps out your remaining requirements.

    • If you've received a maximum time to complete warning, you must sign off on an academic progression plan with recommended action to avoid program termination 

    • If you've been warned that you exceeded the maximum time to complete your degree and do not meet with an academic advisor within the following term, you're likely to be terminated from your studies.

  • If you've attempted the same course twice or three times, you'll receive a maximum repeat fails warning letter that advises you to meet with an academic advisor. Your academic advisor will help you reflect on course-specific difficulties, regardless of any other factor/s that may have affected their ability to pass the course on multiple occasions.

    • You must sign off on an academic progression plan with recommended action. This plan is intended to help you address any difficulties you may anticipate in attempting the course again.
    • Enrolment consent will be required for students who have successfully appealed termination due to maximum repeat fails.
  • The purpose of the suspension period is to give you a break from your studies when things are not going the way you intended. Book an appointment with your academic advisor if you'd like advice on how you can make the best use of this break or simply re-enrol once your suspension period is over.
    Before returning from supension, it's strongly advised that you make an appointment with an academic advisor to discuss how your circumstances have changed and to ensure you're aware of any changes in support services, policies and procedures. We recommend you make an appointment before the census date of your returning term.

  • We recommend clicking the links below for more information, awareness and help with your studies. Your academic advisor can discuss how each service, policy and/or procedure is relevant to your circumstances and what to expect. This can reduce the amount of time you spend trying to find which support is right for you. 

    Sample programs  
    for general enrolment guidance on how you should structure your degree

    Peer support and mentoring 
    to connect with your peers based on community groups and/or faculty groups

    Learning & Career Hub  
    for academic skill support

    LANTITE 
    for help with second year Education placement requirements 

    Student support and success
    for general support, including financial and accommodation advice

    PaW (Psychology and Wellness Services) 
    for support with mental health  

    Equitable Learning Services  
    for educational adjustment support with ongoing conditions affecting academic performance

    Special consideration  
    for educational adjustments with unforeseeable circumstances affecting academic performance

    Fee remission  
    for courses attempted unsuccessfully within the past year as a result of unforeseeable circumstances that occurred after the Census date

    Review of results  
    for marks you believe to have been calculated incorrectly

    Appeal your academic standing of suspension or exclusion
    for applications to appeal suspension or exclusion on the grounds of material irregularity or administrative error, or that your performance was adversely affected by illness or other misadventure

    Make a complaint
    for course-related issues or advice, contact your School Grievance Officer

  • 2021 Key dates 

    Summer 2021

    • 10 January: Summer 2021 enrolment deadline
    • 17 January: Census date
    • 5 February: Deadline to drop WITH academic penalty
    • 11 February: Release of results

    T1 2021

    • 1-14 February: Undergrad Internal Program Transfer (IPT) acceptance period for T1 2021 intake
    • 9 February: Registration deadline (if already enrolled)
    • 21 February: Enrolment deadline
    • 14 March: Census date
    • 22 March-16 April: IPT application period for Term 2, 2021 intake
    • 28 March: Last day to drop WITHOUT academic penalty, resulting in a grade of NF
    • 23 April: Last day to drop WITH academic penalty, resulting in a grade of AW
    • 20 May: Release of results 

    T2 2021 

    • 19 March: Class timetable published
    • 25 May: Registration deadline (if already enrolled)
    • 27-30 May: Undergrad IPT acceptance period for Term 2, 2021 intake
    • 5 April: Registration opens
    • 6 June: Enrolment deadline
    • 27 June: Census date
    • 28 June-30 July: IPT application period for Term 3, 2021 intake
    • 11 July: Last day to drop WITHOUT academic penalty, resulting in a grade of NF
    • 6 August: Last day to drop WITH academic penalty, resulting in a grade of AW
    • 2 September: Release of results 

    T3 2021

    • 2 July: Class timetable published
    • 19 July: T3 Registration opens
    • 19 September: Enrolment deadline