14th International Tax Administration Conference

UNSW School of Accounting, Auditing and Taxation will be hosting the 14th International Conference on Tax Administration, a prestigious biennial event that brings together leading tax administrators, academics and practitioners from around the globe.

Conference program now available

For the first time this preeminent biennial event that brings together leading tax administrators, academics and practitioners from around the globe will be a combination of face to face and virtual participation.  In keeping with these challenging times we have chosen these dates to maximise the option of you being able to join us in person but with the flexibility to join us virtually if you can't.

The theme of the 2021 conference is:  'New Frontiers in Tax Administration'. During this two-day event, conference speakers will explore key tax administration issues including:

  • cutting-edge initiatives in service delivery and compliance including digital and data use, tap and go, and artificial intelligence;
  • data policy, ethical data exploitation, cyber security and new developments in regulating data platforms;
  • globalisation of revenue administration; and
  • tax dispute resolution and new approaches to protecting the financially vulnerable including the elderly, impaired and those in remote areas.

Presenters who previously had papers accepted please note we will be in touch to advise you of the new deadline for papers in case you want to refresh yours to take account of recent extraordinary developments!

Location: Conference: Hilton Sydney, 488 George Street, Sydney, 2000 & Dinner (23 November): The Tea Room, QVB, 455 George Street, Sydney, 2000

When: 9-5pm, 23 & 24 November 2021

Contact: Maree Magafas, UNSW Business School

Register Here

Conference organisers have secured with the Hilton a special delegate rate of 10% off the advertised day rate. To book, please visit here or call on +61 (0)2 9266 2000 referring to group code GUNSWD for a discounted rate (10% off from hotel best available rate).

Conference Program

Day 1: Tuesday 23 November 2021

08.30 - 09.00

Registration and Coffee on Arrival

Session 1: Plenary (Chair: Professor Michael Walpole)

Taxes are the price we pay for a civilized society. I like to pay taxes. With them I buy civilization.”

Justice Oliver Wendell Holmes Jr

09.00 - 09.05

Professor Michael Walpole, Professor, School of Accounting Auditing and Taxation, UNSW Business School:

Introductions and Housekeeping

09.05 - 09.20

Professor Chris Styles, Dean UNSW Business School:

Acknowledgement of Country and Welcome to Delegates

09.20 - 09.30


Tetsushi Sonobe, Dean, Asian Development Bank Institute:

Welcome to Delegates on Behalf of ADBI

(Tokyo time: 7.20 – 7.30am)

09.30 – 10.00

Chris Jordan AO, Commissioner of Taxation, Australia:

Challenges and Opportunities for a New Decade in Tax Administration

10.00 – 10.30

Naomi Ferguson, Commissioner and CEO of Inland Revenue, New Zealand:

New Frontiers – A New Zealand Perspective

(New Zealand: 12 – 12.30pm)

10.30 – 11.00

Morning Tea

Session 2: Parallel Streams

“When there is an income tax, the just man will pay more and the unjust less on the same amount of income.” Plato


Stream A

Compliance: How Important is the Role of Corporate Social Responsibility?

Stream B

Digitalisation: Evolution or Revolution?

Stream C

(brought to you by ADBI)

Tax Administrative Responses to the Digitising Economy: An Asia-Pacific Perspective


Chair: Mandy Cheng

Chair: Ann Kayis-Kumar

Chair: Chul Ju Kim

(Japan: 9-10.30am)

11.00 – 11.20

Rebecca Saint

Deputy Commissioner, ATO

The Role of Transparency in Large Market Tax Compliance

Yan Xu

Digital Revolution? Blockchain as a Driver for the Rule of Law in Tax Administration in China



11.20 – 11.40

Rodney Brown

Increased public scrutiny to the rescue? A study of the responses to the Australian Senate Inquiry into corporate tax avoidance

Helena Strauss, Tyson Fawcett & & Danie Schutte

Global Digital Response of Tax Administrations to a Digitalised Economy

(Vienna: 1.20-1.40am)







Panel Discussion



11.40 – 12.00

Kerrie Sadiq & Bronwyn McCredie

The Effectiveness of Voluntary Corporate Tax Disclosures: An Australian Case Study


Jennie Granger, Bernadene de Clercq & Andy Lymer

Tapping Taxes

12.00 – 12.30

Q & A based upon previous 3 papers

Q & A based upon previous 3 papers

Q & A

12.45 – 14.00


Session 3: Plenary (Chair: Professor Paul Andon)

“The art of taxation consists in so plucking the goose as to procure the largest quantity of feathers with the least possible amount of hissing.” Jean-Baptiste Colbert

14.00 – 14.30

Karen Payne, Inspector-General of Taxation, Australia:

Insights from the Inspector-General of Taxation and Taxation Ombudsman on SME Compliance (with 10mins Q&A)

14.30 – 15.00

Dr Mark Pizzacalla, Partner, BDO, Former Board of Taxation:

Australia: SMEs – Balancing Taxpayer Compliance with Government Administration

15.00 – 15.30

Ian Klug AM, Chair of the Australian Tax Practitioners’ Board:

Australia’s Regulatory Environment for Tax Intermediaries

15.30 – 15.50

Afternoon Tea

Session 4: Parallel Streams

“There’s nothing wrong with the younger generation that becoming taxpayers won’t cure.” Dan Bennett


Stream A

Compliance: At What Cost?

Stream B

Digitalisation: People v Machines

Stream C

(brought to you by ADBI)

Tax Administrative Responses to the Digitising Economy: An Asia-Pacific Perspective


Chair: Jeff Coulton

Chair: Yan Xu

Chair: Seungju Baek

(Japan: 11.50 – 1.20pm)

15.50 – 16.10

Rodney Brown & Kerrie Sadiq

Diagnosing the Corporate Income Tax Compliance Burden: A Cross-Country Assessment

John Bevacqua

Tax authority immunity in a digital tax administration world

(Melbourne 2.50-3.10pm)


Special Address


16.10 – 16.30

Hughlene Burton, Binh Tran-Nam, Stewart Karlinsky & Robert Deutsch

Perceptions of Large Business Tax Law Complexity in Australia

Kalmen Datt

Automated assessments: Valid or invalid – That is the question





Panel Discussion


16.30 – 16.50

Ann Kayis-Kumar, Michael Walpole, Jack Noone, Youngdeok Lim & Gordon Mackenzie

Up Hardship Creek Without a Paddle? Quantifying the Nation-wide Unmet Need for Tax Advice

Robin Woellner

It’s a Bad Look!


16.50 – 17.20

Q & A based upon previous 3 papers

Q & A based upon previous 3 papers

Q & A

Dinner MC: Professor John Taylor

18.00 – 21.00

If more of us valued food and cheer and song above hoarded gold, it would be a merrier world. J.R.R. Tolkien

Presentation of Sandford Medal

Dinner Venue: Tea Room, Queen Victoria Building


Day 2: Wednesday 24 November 2021

Session 5: Plenary (Chair: Professor Jennie Granger)

“We must collect taxes without causing unnecessary burden to citizens. Just as a flower is not hurt when the bee draws nectar from it, so also should the king not disturb the taxpayer when he collects taxes.”.

Kautilya (c. 350-275 BCE)

09.00 – 09.30

David Bradbury

Latest Developments in International Taxation: An OECD Perspective.

(Paris: 11:00 –11:30pm)

09.30 – 10.00

Bernard J McCabe, Deputy President Administrative Appeals Tribunal:

Modelling Good Decision-Making Behaviour in Tax

10.00 – 10.30

Hank Williams, Deputy Commissioner General, Tax Administration Jamaica:

Transforming Jamaica’s Administration Using Technology to Improve Compliance

(Jamaica: 18:00 – 18:30pm Tues 23 Nov)

10.30 – 11.00

Morning Tea

Session 6: Parallel Streams

“Income tax returns are the most imaginative fiction being written today.” Herman Wouk


Stream A

Compliance and International Collaboration: Are we on the Right Track?

Stream B

Taxpayer Litigation: Time to Rethink?

Stream C

(brought to you by ADBI)

Tax Administrative Responses to the Digitising Economy: An Asia-Pacific Perspective


Chair: Binh Tran-Nam

Chair: Rodney Brown

Chair: Farhad Taghi Zadeh Hesary

(Japan: 9.00 – 10.00am)

11.00 – 11.20

Karen Powell & Monica Hope

The Digital Economy and International Tax Regulation: Historical Lessons from Securities Law

Mahmoud Abdellatif

The Influence of Tax Administration Digitalisation on VAT Compliance: The Case of Egypt






Panel Discussion


11.20 – 11.40

Michael Dirkis

The Last Frontier: Assistance in Debt Collection

Duncan Bentley

Tax Officer 2030: Robo Homo Sapiens


11.40 – 12.00

Q & A based upon previous 2 papers

Q & A based upon previous 2 papers

Q & A



Livestream book launch:

New Frontiers for Tax in the Digital Age

Livestream book launch:

New Frontiers for Tax in the Digital Age

Livestream Book Promotion:

New Frontiers for Tax in the Digital Age

12.15 – 13.15


Session 7: Plenary (Chair: Professor Chris Evans)


[Understanding tax] is too difficult for a mathematician.  It takes a philosopher.” Albert Einstein

13.15 – 13.45


Nina Olson, Director Center for Taxpayer Rights:

Taxpayer Advocates – Role in Dispute Resolution and Systemic Change

(Washington: 9.15 – 9.45pm, 23 Nov)

13.45 – 14.00


Belema Obuoforibo, Director, IBFD Knowledge Centre: 6

The Taxpayer’s Right of Appeal to an Independent Body – Pertinent Issues for Developing Countries  (Amsterdam: 3.45 – 4.00am)

14:00- 14.20

Jeremy Hirschhorn, Second Commissioner Client Engagement ATO

“Beyond tax gap:  how a better understanding of tax performance changes tax administration”. 

Session 8: Parallel Streams

“Death, taxes and childbirth!  There is never any convenient time for any of them.” Margaret Mitchell


Stream A

Compliance: By Design

Stream B

Digital Data Opportunities and Challenges

Stream C

(brought to you by ADBI)

Tax Administrative Responses to the Digitising Economy: An Asia-Pacific Perspective


Chair: Noel Harding

Chair: Kathrin Bain

Chair: Nella Sri Hendriyetti

(Japan: 12.00 –13.00)

14.20 – 14.40


Richard Highfield & Neil Warren

Mind the (Tax) Gap- It’s Bigger and More Complex Than You Think!

Andrew Maples, Melinda Jone & Alistair Hodson

Inland Revenue Facilitated Conferences: Better Than Settling Disputes with ‘Clubs and Spears’?

(New Zealand: 4.00-4.20pm)







Panel Discussion


14.40 – 15.00


Binh Tran-Nam, Richard Highfield, Chris Evans

& Michael Walpole

Evaluating the tax compliance burden: Developments in research methodology and empirical application

Adrian Sawyer

Enhancing Taxpayers’ Rights in New Zealand: An Opportunity Missed

Moved from session 9B

(New Zealand: 4.20-4.40pm)

15.00 – 15.20


Hao Wu

Identifying potential tax audit targets: An experiment to indirectly model individual tax compliance decisions


Karen Stark, Sharon Smulders and Elza Odendaal

The impact of the South African Revenue Service’s digitalisation on individuals' tax compliance costs

(Pretoria: 5.40-6am)

Denny Vissaro

Developing A Cooperative Compliance Model for Developing Economies: Justification, Prerequisites and Administrative Design

(Jakarta: 11.35 – 11.55am)

15.20– 15.40


Q & A based upon previous 3 papers

Q & A based upon previous 3 papers

Q & A

15.40– 15.55

Afternoon Tea

Session 9: Plenary (Chair: Fiona Martin) Assisting Vulnerable Taxpayers


“Logic and taxation are not always the best of friends.” James C. McReynolds

15.55 – 16.15


Hao Wood, Deputy Commissioner, Individuals and Intermediaries, Australian Tax Office

An ATO Perspective: Assisting Vulnerable Taxpayers

16.15 - 16.35


Ann Kayis-Kumar & Paul Viola

Tax Clinics: Reaching the Financially Vulnerable

16.35 - 16.50


Panel Q & A

Session 10: Plenary Panel (Chair: Andrew Mills)


Tax is not a four-letter word; rather, it’s the price we pay for the country we want.” Alex Himelfarb

16.50 – 17.35


Last Word on a Developing Future: Justified Trust?

  • Jeremy Hirschhorn, Australian Taxation Office (ATO)
  • Rebecca Saint, Australian Taxation Office (ATO)
  • Rodney Brown, UNSW Business School
  • Michelle de Niese, Corporate Tax Association
  • Premila Roe, BHP Billiton

Session 11: Close Professor Michael Walpole

“In this world, nothing can be said to be certain, except death and taxes.” Benjamin Franklin

17.35 - 17.50


Talking Tax Prize Presentation and Conference Close

Professor Michael Walpole