Responsible Management in an Accelerating World

AGSM 2021 Professional Forum

Responsible Management in an Accelerating World: Building sustainable business models to equip responsible managers to ‘do well’ and ‘do good’ 

Today's leaders are often responsible not only for the actions of their own organisation, but those of a complex, often global, digitally connected value chain. Stakeholders (employees, consumers, industry governing bodies, and government) and shareholders (institutional and private investors) are more informed and selective about the organisations they choose to do business with and the brands they respect.

What does responsible management look like in this context? What did we learn from the global health and economic crisis that unfolded in 2020, and how will organisations implement sustainable, digitally-enabled strategic action plans to make an impact in an accelerating world. How can they be equipped to make bold decisions to build progressive, resilient, ethical, inclusive and sustainable business models? How can we rebuild, better?

The AGSM Professional Forum will enhance participant’s capacity to practice responsible management and increase their understanding of the dynamic forces impacting leadership today. Responsible Management in an Accelerating World leverages subject matter expertise from across the AGSM alumni and UNSW academic communities. Leaders from the corporate, for-purpose, government and start-up sectors will share their first-hand experiences as agents of change.


Register Here

AGSM 2021 Professional Forum details

Date: Tuesday, 28 September

Event: AGSM 2021 Professional Forum: Responsible management in an accelerating world

Venue: Delivered Online via on-demand link.


Structure: The Digital Professional Forum is divided into three segments 

Introduction: Professor Nick Wailes, Senior Deputy Dean (External Engagement) and Director AGSM

Segment 1: Interview between Professor Nick Wailes and Nicole Sparshott, CEO Unilever ANZ & Global CEO T2 

Segment 2: Panel Discussion: How sustainable is your business model? 

Moderated by: Magnus Gittins, Director, AGSM Executive Education

Panellists: Frances Atkins, Co-Founder, Givvable (AGSM MBAE, 2020); Penny Joseph, Head of Resilience and Climate Change Adaption at Sydney Water (AGSM MBAX, 2019); Jeroen Boersma, Head of Research & Innovation at Brighte, Advisor at Vow, AGSM Adjunct Faculty

Segment 3: a series of Tiny Tutorials featuring AGSM Academics 

These Tiny Tutorials will look at the issues and opportunities of embedding Responsible Management principles across business functions - Strategy, Data, Accounting and Financial Management, Marketing, and Entrepreneurship and Innovation. 

AGSM Academics:  Associate Professor, Michele Roberts, AGSM Academic Director; Patrick Sharry, AGSM Adjunct Faculty, Director at People and Decisions; Jeroen Boersma, Head of Research & Innovation at Brighte, Advisor at Vow, AGSM Adjunct Faculty; Dr Jeff Coulton, Senior Lecturer at UNSW Business School, School of Accounting, UNSW Doctor of Philosophy; Phil Hayes St Clair, AGSM Adjunct Associate Professor, Co-Founder & CEO, Drop Bio, AGSM MBA 2013

Conclusion: Professor Nick Wailes, Senior Deputy Dean (External Engagement) and Director AGSM


An AGSM Digital Badge will be awarded to participants upon completion of the Masterclass

Registrations are essential and non-transferrable.


Responsible management in an accelerating world is a half-day event designed for AGSM alumni and guests. It is designed to enhance their capacity to practice Responsible Management and lead in the Age of Purpose. 

We will leverage subject matter experts from across the AGSM alumni and UNSW academic communities. Leaders from the corporate, for-purpose, government and start-up sectors will share their first-hand experiences as agents of change.

Professor Nick Wailes

Professor Nick Wailes is Director of AGSM and Deputy Dean of the UNSW Business School. He is an experienced higher education professional with a strong track record in research and the development and delivery of highly innovative management education programs. Prior to taking on this role Nick was Associate Dean (Digital and Innovation) at UNSW Business School. Nick designed and developed the MBAX, AGSM’s specialised online MBA program which is ranked #8 in the 2018 Financial Times Global rankings of Online MBAs. Nick’s research focusses on the impact of technology on organisations and he is a regular commentator on emerging digital business models.

Director, AGSM and Deputy Dean, UNSW Business School

Associate Professor Michele Roberts

Associate Professor Michele Roberts oversees AGSM's suite of MBA programs and Graduate Certificates and teaches MBA courses in Foundations of Management and Marketing Management.

Michele is a member of the Digital Sustainability Research Hub at UNSW Business School. Her research focuses on consumer behaviour, health and social marketing and she has published widely in academic journals such as Psychology & Marketing, International Journal of Advertising, Appetite, Health Promotion Journal of Australia, BMC Public Health, Aging and Mental Health and Sport Management Review.

Michele is passionate about diversity and inclusion, and responsible management and is a member of UNSW's Sustainable Development Goals (SDG) Steering Committee and UNSW Business School's EDI Committee. Prior to academic life, Michele worked as a Marketing Manager at a Fortune 500 company in London and Melbourne.

AGSM Academic Director

Magnus Gittins

Magnus is the Director of Executive Education at AGSM and has held the role for almost three years. Magnus oversees a team of over 30 professional staff and over 80 Faculty members. Magnus was formerly a management consultant, most recently with KPMG in its Global Strategy Group. Magnus is an experienced strategy advisor and has consulted with numerous clients in the private and public sector. He teaches strategy on AGSM Short Course programs.

Director of Executive Education at AGSM @ UNSW Business School

Nicole Sparshott

Nicole is the CEO of Unilever Australia & New Zealand and Global CEO of luxury retailer, T2 Tea. She has over 25 years of experience in developing and building brands, growing businesses, and transforming infrastructure and culture. She has worked across a broad range of organisations including Unilever, The Coca-Cola Company, P&G and George Patterson Y&R. 

Recognized for her depth and breadth of expertise across FMCG, Retail, Luxury, and Ecommerce, Nicole also brings broader based category experience spanning food, beverages, health care and personal care. 

Nicole holds a Masters in International Business, which has been supported by significant global management experience across Australia, New Zealand, UK, Europe, USA and the highly diverse markets of Asia.  She is currently completing an Executive MBA in Change, through INSEAD. 

Nicole is also a Non-Executive Director on the Board of both World Wildlife Fund Australia & Global Sisters.  She is a passionate advocate that businesses today must drive sustainable agendas that positively impact both people and the planet and in doing so be a true force for good. 

The best advice she has ever been given was "when you are dancing on thin ice you may as well tap dance" and that is how she lives her life with her husband Graeme and their two children, Keira & Lachlan. 

CEO, Unilever ANZ and Global CEO, T2

Frances Atkins

Frances is CEO and co-founder of givvable, a sustainability-technology platform capturing the credentials of suppliers and mapping to widely-used reporting frameworks. 

givvable was the winner of CBA/X15/Microsoft’s Xccelerate2020 program, runner up in Optus Future Makers, selected for Microsoft for Sustainability (Asia), Microsoft for Global Entrepreneurship (global), Mirvac’s Impact Accelerator and the University of NSW’s 10x Accelerator.

Prior to givvable, Frances co-founded two impact-driven start-ups, is a former banker at J.P. Morgan and was a financial services lawyer at Ashurst.

She sits on the Board of Bonnie Support Services, a non-profit supporting women and children at risk of homelessness or escaping domestic and family violence, and is a member of the UNSW Business School Alumni Advisory Board.
She has an Executive MBA from AGSM, a Masters of Law from the University of Sydney, and a Bachelor of Commerce/Law from UNSW.
Most importantly, she is a wife and mother to 3 gorgeous kids aged 2, 4 and 5.

Co-Founder and Director, Givvable and UNSW Business School Alumni Advisory Board member. 
(AGSM MBAE 2020)

Penny Joseph

Penny is currently Head of Resilience and Climate Change Adaptation, responsible for leading a range of programs designed to enhance the reliability, quality and security of Sydney Water’s products and services in the face of a diverse range of challenges. Most recently this has included overseeing the organisation’s response to the COVID-19 pandemic and ensuring a robust approach to delivering world class water services for staff and customers alike. She joined Sydney Water in 2013 as Business Planning Manager, and prior to that held several transformational roles in the solar and aerospace industries.  
Penny has a Bachelor of Engineering (first class honours), and a Master of Business Administration both from UNSW. She was supported through her undergraduate degree with a UNSW Coop Program Scholarship. 
Sydney Water is the proud custodian of Greater Sydney’s vast and essential network of water, wastewater, recycled water and stormwater services, so that people in Sydney, the Blue Mountains and the Illawarra can thrive. 
Our vision is to create a better life with world-class water services.

Head of Resilience and Climate Change Adaptation at Sydney Water
(AGSM MBAX 2019)

Jeroen Boersma

Jeroen is Head of Research & Innovation at Brighte; a company on the journey to accelerate the adoption of sustainable Energy. Furthermore he is advisor to Vow; a company that works to improve the quality of life for people, animals and planetary health, by reinventing food from the ground up. Both companies are backed by Grok Ventures and others. Jeroen is also Adjunct Faculty at AGSM where he covers Data Analytics & Decision making as well as Behavioural Science for MBA programs and corporate clients. 
Prior, Jeroen worked in various product marketing and go-to-market strategy roles at Google in Dublin, Amsterdam, Singapore and here in Sydney covering products like Google Nest and Pixel while making contributions to Google’s Crisis Response team. He was recognised by B&T as Australia’s winner of their “30 under 30” in 2019 for his career achievements to date.

Jeroen Boersma, Head of Research & Innovation at Brighte, Advisor at Vow, AGSM Adjunct Faculty

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The Business of Leadership Podcast

In 2020, AGSM @ UNSW Business School launched a new podcast series that explores what it means to do well and do good in business. 

Through a series of engaging conversations, podcast guests from business, government, for-purpose and academia share their stories about leadership in today’s accelerated world. Each episode examines leadership in times of complexity and how we can see the world differently, rather than be transfixed by change.

Episode topics include:

"The Business Of" is hosted by Emma Lo Russo, AGSM alumna (MBA Executive 2013), CEO and co-founder of Digivizer, Australia’s leading digital technology and activations company, and CEO and founder of, a leading data-driven agency and destination for all things gaming and esports.