Project Status

Completed Projects

Chief Investigator

Siaw-Teng Liaw

Project Team

Myron Godinho, Jitendra Jonnagaddala, Nachiket Gudi, Rubana Islam, Padmanesan Narasimhan


This systematic literature review sought to examine: i) how m-Health has been used in integrated service delivery in the Western Pacific Region (WPR); and ii) the lessons learned from these experiences than can serve to guide the implementation of mHealth-based interventions for Integrated People-Centred Healthcare Services (IPCHS) in the WPR.


Routine systematic review methods were followed throughout. Eight electronic databases were searched, and two independent reviewers screened study references in title and abstract stages. This was followed by the full text appraisal and data extraction and synthesis of the eligible studies. Additionally, findings guided the development of an assessment framework to assist national agencies with mHealth program development, implementation and evaluation.


We identified 40 studies, predominantly from Australia (n=16), China (n=7), Malaysia (n=5) and New Zealand (n=4). We found no studies from Philippines, Mongolia, Brunei Darussalam, Laos, Japan, or Pacific island nations. Studies reported on the utility and effectiveness of mHealth to support and improve integrated service delivery and care models, patient-centredness, safety and quality of care. We found evidence that mHealth can address the IPCHS strategies. The review noted significant international variations in the implementation, evaluation and dissemination of mHealth.


Significant international variations mHealth practices and the underrepresentation of some nations warrants an examination of the need for capacity building in implementation and evaluation of mHealth (and eHealth) programs in the WPR.


Siaw-Teng Liaw Phone: 0407818281 Email:

Key Partners

WHO Western Pacific Region Office


WHO Western Pacific Region Office

Project lead centre
Project lead centre
Project stream
Informatics and eHealth
Project start date
Project start date
Project end date
Project end date