This rapid systematic review was commissioned by NSW Ministry of Health, working with the Sax Institute. The review will inform thinking about a possible state wide telephone coaching service for people who are, or at risk of becoming, high users of the hospital system for the management of their chronic conditions.

Project Status

Completed Projects

Chief Investigators

Sarah Dennis, Mark Harris, Jane Lloyd, Gawaine Powell Davies, Nighat Faruqi, Nocholas Zwar

Rationale

This rapid systematic review was commissioned by NSW Ministry of Health, working with the Sax Institute. The review will inform thinking about a possible state wide telephone coaching service for people who are, or at risk of becoming, high users of the hospital system for the management of their chronic conditions. The review examines the effectiveness of telephonic based coaching services for the management of patients with one of the following chronic diseases: type 2 diabetes, congestive cardiac failure, coronary artery disease, chronic obstructive lung disease (COPD) or hypertension. In the review there is a particular focus on those with multi-morbidities, single morbidities and vulnerable populations.

Aims

To provide a rapid review of the evidence of the effectiveness of telephone based coaching services as part of the management plan for patients with chronic disease in reference to three groups of patients: Those with multi-morbidities, Those with single morbidities, Vulnerable populations, including Aboriginal and Torres Strait Islander people, CALD, people in rural and remote areas.

Design and Method

A rapid systematic review of published peer reviewed literature.

Key Publications

https://www.saxinstitute.org.au/publications/6153/


http://www.publish.csiro.au/view/journals/dsp_journals_pip_abstract_Scholar1.cfm?nid=270&pip=AH13005

Contact

Sarah Dennis Email: s.dennis@unsw.edu.au

Funding

Sax Institute

Project lead centre
CPHCE
Project stream
Prevention and Management of Long Term Conditions
Project start date
2011
Project end date
2011