Casual Academic

Ms Mahsa Esmaeilikia

Business School
Sess Teaching Mgmt & Gov

My research is mainly in the broad area of psychology with particular interests in; customer-employee interactions; emotional labour; organisational behaviour; customer service; psychology of customer service. Having worked in the School of Mathematics and Statistics, my current research is focussed on behavioural changes caused by mandatory bicycle helmet legislation. 


02 9385 4741
School of Mathematics and Statistics UNSW Sydney NSW 2052 The Red Centre Room 1037