Professor Michael Lee Kent
Professor

Professor Michael Lee Kent

Arts,Design & Architecture
School of the Arts and Media

Michael L. Kent is a Professor of Public Relations in Public Relations and Adverting, School of the Arts and Media, Faculty of Arts, Design and Architecture, at UNSW (University of New South Wales) in Sydney.

Kent received his PhD from Purdue University, his MS from the University of Oregon, and his BA from the University of Alaska Fairbanks. Kent conducts research on dialogue, engagement, social media and new technology, theory,  international and intercultural communication, and other areas. Kent’s research focuses on the relational and social aspects of dialogue and technology. His examination of new technologies goes back to early search engine technology and has included studies of web communication, blogs, social media, visibility, social network analysis, and other technology focused projects.

Kent’s key scholarly contributions include recognizing the importance of mediated technology to public relations, and advancing dialogic theory as a normative model for enacting ethical and effective public relations. Kent’s academic training in human communication, and rhetorical theory and criticism, provided the critical skills needed to understand the nascent World Wide Web, and to conduct theory building in public relations. Over the last 20-years, dialogic theory has moved from an interesting concept in public relations to one of the central theories guiding research and empirical exploration in the field. Several of Kent’s recent articles have examined an assortment of metaphorical models for thinking about dialogue and engagement and include a Homo-Dialogicus vs. Homo-Economicus approach, a Rhizomatous approach, and using Shiva the Destroyer as a critical model for understanding dialogic theory.

Kent was also one of the first academics to critique the World Wide Web, with his 2001 essay on the metaphor of the World Wide Web that used Sproule’s Managerial Rhetoric as a means of understanding the evolving communication tool.

An active researcher and collaborator, Kent has written more than one hundred articles, chapters, books and other documents, and delivered more than a hundred conference papers and professional presentations.

A Fulbright scholar (Latvia, 2006), Kent has also lectured extensively internationally (Australia, China, New Zealand, Italy, etc.) and taught graduate and undergraduate courses in both Latvia and in Prague.

In terms of his teaching areas, Kent has taught virtually all of the basic public relations courses (Campaigns, Cases, Introduction, Management, Publication, Writing, Advanced Writing, etc.) and many communication courses (interpersonal, intercultural, small group, public speaking, etc.). Over his career, he has taught more than 20 different undergraduate courses and 20 different graduate courses, having taught at more than 10 different universities during his career. Kent has twice served as Chair of the Public Relations Division of the National Communication Association, was graduate advisor for five years in the Department of Communication Studies at Montclair State University in New Jersey, course coordinator of several courses (Public Relations Writing, Publications, etc.) for more than a decade, and has worked extensively on curriculum development.

Kent also has extensive service and administrative experience spanning more than 20-years at all levels of the academy.

Research Areas:
Public Relations, Dialogic Communication, New Technology/Social Media/Mediated Communication, International Communication, Issues Management, Crisis, Academic Communities, Communication Ethics, Thanatology/Eschatology

Location
231Q Robert Webster

Publications

  • Book Chapters | 2020
    Professor Michael Lee Kent
    Kent M; Logan N, 2020, 'Rhizomatous Dialogue, Organizational Engagement, and Inclusion', in Organizing Inclusion Moving Diversity from Demographics to Communication Processes, Routledge, pp. 58 - 72, https://www.routledge.com/Organizing-Inclusion-Moving-Diversity-from-Demographics-to-Communication/Doerfel-Gibbs/p/book/9781138325272
    Book Chapters | 2019
    Professor Michael Lee Kent
    Kent M; Taylor M; Xiong Y, 2019, 'Dialogue and Organization–Public Relationships', in Public Relations Theory Application and Understanding, John Wiley & Sons, pp. 79 - 96
    Book Chapters | 2018
    Professor Michael Lee Kent
    Lane A; Kent ML, 2018, 'Dialogic engagement', in The Handbook of Communication Engagement, pp. 61 - 72, http://dx.doi.org/10.1002/9781119167600.ch5
    Book Chapters | 2018
    Professor Michael Lee Kent
    Kent M, 2018, 'Dialogic Theory', in Chen X (ed.), Public Relations: Theories for contemporary China, edn. 1, Communication University of China Press, Beijing China, pp. 001 - 871
    Book Chapters | 2018
    Professor Michael Lee Kent
    Kent ML; Lane A, 2018, 'Engagement as dialogue, dialogue as engagement.', in Johnston K; Taylor M (ed.), Handbook of Communication Engagement, Wiley-Blackwell, Hoboken NJ, pp. 61 - 72
    Book Chapters | 2018
    Professor Michael Lee Kent
    Kent ML; Taylor M, 2018, 'Understanding the Rhetoric of Dialogue and the Dialogue of Rhetoric.', in Heath RL; Ihlen O (ed.), Handbook of Organizational Rhetoric and Communication: Foundations of Dialogue, Discourse, Narrative, and Engagement, Wiley-Blackwell, Malden, MA, USA, pp. 315 - 327
    Book Chapters | 2017
    Professor Michael Lee Kent
    Maureen T; Kent M, 2017, 'Nation building in the Former Yugoslavia: A 20-year retrospective to understand how public relations rebuilds relationships in divided societies', in Somerville I; Hargie O; Taylor M; Toledano M (ed.), International Public Relations: Perspectives from deeply divided societies, Routledge, New York, pp. 9 - 26
    Book Chapters | 2017
    Professor Michael Lee Kent
    Xiong Y; Taylor M; Kent M, 2017, 'Image repair in a Chinese brand identity crisis: Will the real herbal tea company please stand up?', in Liberman C; Rodriguez D; Avtgis TA (ed.), Casing Crisis and Risk Communication, Kendall Hunt, Dubuque, IA, pp. 25 - 41
    Book Chapters | 2016
    Professor Michael Lee Kent
    Kent M; Maureen T, 2016, 'Building an Ethic of Responsibility: Dialogue and Communitarianism as Public Relations Archetypes', in Brunner B (ed.), The Moral Compass of Public Relations, Routledge, New York, pp. 75 - 84
    Book Chapters | 2013
    Professor Michael Lee Kent
    Kent ML, 2013, 'Public Relations and Social Media', in , John Wiley & Sons, Ltd, http://dx.doi.org/10.1002/9781405186407.wbiecp141
    Book Chapters |
    Professor Michael Lee Kent
    Kent ML, 'What is a Public Relations“Crisis?” Refocusing Crisis Research', in The Handbook of Crisis Communication, Wiley-Blackwell, pp. 705 - 712, http://dx.doi.org/10.1002/9781444314885.ch37
  • Journal articles | 2021
    Professor Michael Lee Kent
    Kent ML; Taylor M, 2021, 'Fostering Dialogic Engagement: Toward an Architecture of Social Media for Social Change', Social Media and Society, vol. 7, pp. 205630512098446 - 205630512098446, http://dx.doi.org/10.1177/2056305120984462
    Journal articles | 2021
    Professor Michael Lee Kent
    Saniei S; Kent ML, 2021, 'Social License to Operate in Crowdfunding Campaigns', Public Relations Review, vol. 47, pp. 102008 - 102008, http://dx.doi.org/10.1016/j.pubrev.2020.102008
    Journal articles | 2021
    Professor Michael Lee Kent
    Kent ML; Lane A, 2021, 'Two-way communication, symmetry, negative spaces, and dialogue', Public Relations Review, vol. 47, http://dx.doi.org/10.1016/j.pubrev.2021.102014
    Journal articles | 2020
    Professor Michael Lee Kent
    Sommerfeldt EJ; Kent ML, 2020, 'Public relations as “dirty work”: Disconfirmation, cognitive dissonance, and emotional labor among public relations professors', Public Relations Review, vol. 46, http://dx.doi.org/10.1016/j.pubrev.2020.101933
    Journal articles | 2020
    Professor Michael Lee Kent
    Kent ML; Li C, 2020, 'Toward a normative social media theory for public relations', Public Relations Review, vol. 46, http://dx.doi.org/10.1016/j.pubrev.2019.101857
    Journal articles | 2018
    Professor Michael Lee Kent
    Kent ML; Boatwright BC, 2018, 'Ritualistic sacrifice in crisis communication: A case for eliminating scapegoating from the crisis/apologia lexicon', Public Relations Review, vol. 44, pp. 514 - 522, http://dx.doi.org/10.1016/j.pubrev.2018.06.006
    Journal articles | 2018
    Professor Michael Lee Kent
    Kent ML, 2018, 'Compromised Data: From Social Media to Big Data', INTERNATIONAL JOURNAL OF COMMUNICATION, vol. 12, pp. 2725 - 2729
    Journal articles | 2017
    Professor Michael Lee Kent
    Kent ML; Lane AB, 2017, 'A rhizomatous metaphor for dialogic theory', Public Relations Review, vol. 43, pp. 568 - 578, http://dx.doi.org/10.1016/j.pubrev.2017.02.017
    Journal articles | 2016
    Professor Michael Lee Kent
    Kent ML; Taylor M, 2016, 'From Homo Economicus to Homo dialogicus: Rethinking social media use in CSR communication', Public Relations Review, vol. 42, pp. 60 - 67, http://dx.doi.org/10.1016/j.pubrev.2015.11.003
    Journal articles | 2016
    Professor Michael Lee Kent
    Kent ML; Sommerfeldt EJ; Saffer AJ, 2016, 'Social networks, power, and public relations: Tertius Iungens as a cocreational approach to studying relationship networks', Public Relations Review, vol. 42, pp. 91 - 100, http://dx.doi.org/10.1016/j.pubrev.2015.08.002
    Journal articles | 2016
    Professor Michael Lee Kent
    Kent M; Saffer A; Sommerfeldt E, 2016, 'From communitarianism to dialogue: Building better relationships.', NIDA Journal of Language and Communication, vol. 21, pp. 1 - 15
    Journal articles | 2016
    Professor Michael Lee Kent
    Kent M; Theunissen P, 2016, 'Elegy for mediated dialogue: Shiva the Destroyer and reclaiming our first principles', International Journal of Communication, vol. 10, pp. 4040 - 4054
    Journal articles | 2016
    Professor Michael Lee Kent
    Kent M; Taylor M, 2016, 'Putting the social back in social media: A longitudinal, meta-analysis of social media research', International Journal of Interdisciplinary Research, vol. 5, pp. 62 - 75
    Journal articles | 2016
    Professor Michael Lee Kent
    Taylor M; Kent ML, 2016, 'Towards legitimacy and professionalism: A call to repeal the Gillett Amendment', Public Relations Review, vol. 42, pp. 1 - 8, http://dx.doi.org/10.1016/j.pubrev.2015.09.012
    Journal articles | 2015
    Professor Michael Lee Kent
    Kent ML, 2015, 'The power of storytelling in public relations: Introducing the 20 master plots', Public Relations Review, vol. 41, pp. 480 - 489, http://dx.doi.org/10.1016/j.pubrev.2015.05.011
    Journal articles | 2015
    Professor Michael Lee Kent
    Kent ML, 2015, 'Social Media Circa 2035: Directions in Social Media Theory', Atlantic Journal of Communication, vol. 23, pp. 1 - 4, http://dx.doi.org/10.1080/15456870.2015.972407
    Journal articles | 2015
    Professor Michael Lee Kent
    Sommerfeldt EJ; Kent ML, 2015, 'Civil Society, Networks, and Relationship Management: Beyond the Organization–Public Dyad', International Journal of Strategic Communication, vol. 9, pp. 235 - 252, http://dx.doi.org/10.1080/1553118x.2015.1025405
    Journal articles | 2015
    Professor Michael Lee Kent
    Paquette M; Sommerfeldt EJ; Kent ML, 2015, 'Do the ends justify the means? Dialogue, development communication, and deontological ethics', Public Relations Review, vol. 41, pp. 30 - 39, http://dx.doi.org/10.1016/j.pubrev.2014.10.008
    Journal articles | 2014
    Professor Michael Lee Kent
    Yang A; Kent M, 2014, 'Social media and organizational visibility: A sample of Fortune 500 corporations', Public Relations Review, vol. 40, pp. 562 - 564, http://dx.doi.org/10.1016/j.pubrev.2014.04.006
    Journal articles | 2014
    Professor Michael Lee Kent
    Kent ML, 2014, 'Rethinking technology research and social media', Public Relations Review, vol. 40, pp. 1 - 2, http://dx.doi.org/10.1016/j.pubrev.2013.09.006
    Journal articles | 2014
    Professor Michael Lee Kent
    Kent ML; Saffer AJ, 2014, 'A Delphi study of the future of new technology research in public relations', Public Relations Review, vol. 40, pp. 568 - 576, http://dx.doi.org/10.1016/j.pubrev.2014.02.008
    Journal articles | 2013
    Professor Michael Lee Kent
    Kent ML, 2013, 'Using social media dialogically: Public relations role in reviving democracy', Public Relations Review, vol. 39, pp. 337 - 345, http://dx.doi.org/10.1016/j.pubrev.2013.07.024
    Journal articles | 2012
    Professor Michael Lee Kent
    Sommerfeldt EJ; Kent ML; Taylor M, 2012, 'Activist practitioner perspectives of website public relations: Why aren’t activist websites fulfilling the dialogic promise?', Public Relations Review, vol. 38, pp. 303 - 312, http://dx.doi.org/10.1016/j.pubrev.2012.01.001
    Journal articles | 2011
    Professor Michael Lee Kent
    Kent ML, 2011, 'Public Relations Rhetoric: Criticism, Dialogue, and the Long Now', Management Communication Quarterly, vol. 25, pp. 550 - 559, http://dx.doi.org/10.1177/0893318911409881
    Journal articles | 2011
    Professor Michael Lee Kent
    Kent ML; Carr BJ; Husted RA; Pop RA, 2011, 'Learning web analytics: A tool for strategic communication', Public Relations Review, vol. 37, pp. 536 - 543, http://dx.doi.org/10.1016/j.pubrev.2011.09.011
    Journal articles | 2010
    Professor Michael Lee Kent
    Taylor M; Kent ML, 2010, 'Anticipatory socialization in the use of social media in public relations: A content analysis of PRSA's Public Relations Tactics', Public Relations Review, vol. 36, pp. 207 - 214, http://dx.doi.org/10.1016/j.pubrev.2010.04.012
    Journal articles | 2008
    Professor Michael Lee Kent
    Kent ML, 2008, 'Critical analysis of blogging in public relations', Public Relations Review, vol. 34, pp. 32 - 40, http://dx.doi.org/10.1016/j.pubrev.2007.12.001
    Journal articles | 2008
    Professor Michael Lee Kent
    Kent ML, 2008, '', Public Relations Review, vol. 34, pp. 84 - 85, http://dx.doi.org/10.1016/j.pubrev.2007.11.003
    Journal articles | 2008
    Professor Michael Lee Kent
    Veil SR; Kent ML, 2008, 'Issues management and inoculation: Tylenol’s responsible dosing advertising', Public Relations Review, vol. 34, pp. 399 - 402, http://dx.doi.org/10.1016/j.pubrev.2008.08.004
    Journal articles | 2007
    Professor Michael Lee Kent
    Kent ML; Taylor M, 2007, 'Beyond excellence: Extending the generic approach to international public relations', Public Relations Review, vol. 33, pp. 10 - 20, http://dx.doi.org/10.1016/j.pubrev.2006.11.002
    Journal articles | 2007
    Professor Michael Lee Kent
    Taylor M; Kent ML, 2007, 'Taxonomy of mediated crisis responses', Public Relations Review, vol. 33, pp. 140 - 146, http://dx.doi.org/10.1016/j.pubrev.2006.11.017
    Journal articles | 2006
    Professor Michael Lee Kent
    Kent ML; Taylor M; Turcilo L, 2006, 'Public relations by newly privatized businesses in Bosnia-Herzegovina', Public Relations Review, vol. 32, pp. 10 - 17, http://dx.doi.org/10.1016/j.pubrev.2005.10.001
    Journal articles | 2003
    Professor Michael Lee Kent
    Kent ML; Taylor M; White WJ, 2003, 'The relationship between Web site design and organizational responsiveness to stakeholders', Public Relations Review, vol. 29, pp. 63 - 77, http://dx.doi.org/10.1016/s0363-8111(02)00194-7
    Journal articles | 2002
    Professor Michael Lee Kent
    Kent ML; Taylor M, 2002, 'Toward a dialogic theory of public relations', Public Relations Review, vol. 28, pp. 21 - 37, http://dx.doi.org/10.1016/s0363-8111(02)00108-x
    Journal articles | 2001
    Professor Michael Lee Kent
    Taylor M; Kent ML; White WJ, 2001, 'How activist organizations are using the Internet to build relationships', Public Relations Review, vol. 27, pp. 263 - 284, http://dx.doi.org/10.1016/s0363-8111(01)00086-8
    Journal articles | 2001
    Professor Michael Lee Kent
    Kent ML, 2001, 'Teaching mediated public relations', Public Relations Review, vol. 27, pp. 59 - 71, http://dx.doi.org/10.1016/s0363-8111(01)00070-4
    Journal articles | 1999
    Professor Michael Lee Kent
    Taylor M; Kent ML, 1999, 'Challenging assumptions of international public relations: When government is the most important public', Public Relations Review, vol. 25, pp. 131 - 144, http://dx.doi.org/10.1016/s0363-8111(99)80158-1
    Journal articles | 1998
    Professor Michael Lee Kent
    Kent ML; Taylor M, 1998, 'Building dialogic relationships through the world wide web', Public Relations Review, vol. 24, pp. 321 - 334, http://dx.doi.org/10.1016/s0363-8111(99)80143-x
  • Conference Abstracts | 2018
    Professor Michael Lee Kent
    Kent M; Li C, 2018, 'Building Social Media Theory in Public Relations: Conversational Human Voice as a Precursor to Engagement and Dialogue', in Building Social Media Theory in Public Relations: Conversational Human Voice as a Precursor to Engagement and Dialogue, International Communication Association, Prague, Czech Republic, presented at International Communication Association, Prague, Czech Republic, 22 May 2018 - 28 May 2018
    Conference Papers | 2018
    Professor Michael Lee Kent
    Kent M; Taylor M, 2018, 'Genuine Dialogic Engagement: What is the Architecture of a Genuine, Dialogic, Social Media', in Maureen, Auckland, New Zealand, presented at Australia and New Zealand Communication Association (ANZCA, Auckland, New Zealand
    Conference Papers | 2018
    Professor Michael Lee Kent
    Lane A; Kent M, 2018, '“Can you hear me? The role of listening in dialogic engagement.”', Prague, Czech Republic, presented at International Communication Association, Prague, Czech Republic, -
    Conference Papers | 2018
    Professor Michael Lee Kent
    Kent M; Cypher J, 2018, 'Authenticity in the Dialogic Encounter.', Milwaukee, Wisconsin, USA, presented at Central States Communication Association, Milwaukee, Wisconsin, USA, -
    Conference Presentations | 2018
    Professor Michael Lee Kent
    Kent M, 2018, 'Risk, Trust, and Narcissism, Three Parts of a Conversation', presented at National Communication Association, Salt Lake City, Utah, -
    Conference Presentations | 2018
    Professor Michael Lee Kent
    Kent M, 2018, 'Dialoguing about Dialogue: Enacting Dialogue in Social Media and Social Settings', presented at National Communication Association, Salt Lake City, Utah, -
    Conference Papers | 2018
    Professor Michael Lee Kent
    Kent M; Boatwright B, 2018, 'Ritualistic Sacrifice in Crisis Communication: A Case for Eliminating Scapegoating From the Crisis Lexicon', Salt lake City Utah, presented at National Communication Association, Salt lake City Utah, -
    Conference Papers | 2018
    Professor Michael Lee Kent
    Kent M; Theunissen P, 2018, 'Toward a Theory of Mediated Dialogic Communication', Salt Lake City, Utah, presented at National Communication Association, Salt Lake City, Utah, -
    Conference Papers | 2018
    Professor Michael Lee Kent
    Li C; Kent M, 2018, 'Explorations on Mediated Communication and beyond: Toward a Theory of Social Media', Salt Lake City, Utah, presented at National Communication Association, Salt Lake City, Utah, -
    Conference Papers | 2018
    Professor Michael Lee Kent
    Kent M, 2018, 'The Authentic Communicators of YouTube: More Than Just the ‘Cinnamon Challenge’ and Cute Cat Videos', Sydney, AU, presented at Public Relations Institute of Australia PRIA, Sydney, AU, -
    Other | 2018
    Professor Michael Lee Kent
    Kent M, 2018, Book Review: Compromised data: From social media to big data, University of Southern California, http://ijoc.org/index.php/ijoc/article/viewFile/9653/2388
    Conference Papers | 2017
    Professor Michael Lee Kent
    Lane A; Kent M, 2017, 'Dialogic Engagement: A Multi-Level Conceptual Model', San Diego CA, presented at International Communication Association, San Diego CA, -
    Conference Papers | 2017
    Professor Michael Lee Kent
    Sommerfeldt E; Kent M, 2017, 'An Intervention: Disconfirmation, Cognitive Dissonance, and Emotional Labor among Public Relations Professors', San Diego CA, USA, presented at International Communication Association, San Diego CA, USA, -
    Conference Papers | 2017
    Professor Michael Lee Kent
    Kent M; Taylor M, 2017, 'The Rhetorical Evolution of Dialogue: Implications for Public Relations Theory and Practice.', San Diego California, presented at International Communication Association (ICA), San Diego California, -
    Conference Papers | 2017
    Professor Michael Lee Kent
    Kent M; Xiong Y, 2017, 'Case Studies of Narrative Theory and Cultural Activism: Feminism, Activism, and Ideology as Public Relations Techniques.', Dallas Texas, presented at National Communication Association (NCA), Dallas Texas, -
    Conference Papers | 2017
    Professor Michael Lee Kent
    Kent M; Gamo L, 2017, 'Alternative Facts and Alternative Realities: The Implications of a Loss of Trust in the Political and Mediasphere.', Dallas Texas., presented at National Communication Association, Dallas Texas., -
    Conference Papers | 2016
    Professor Michael Lee Kent
    Kent M; Theunissen P, 2016, 'Strategic Rhetoric, Dialogue, and the Long Now', Fukuoka, Japan, presented at International Communication Association (ICA), Fukuoka, Japan, -
    Conference Papers | 2016
    Professor Michael Lee Kent
    Kent M; Dugger J, 2016, 'A Meta Analysis of Persuasion in Social Media Merging Theory and Practice', Chinese University, Hong Kong, presented at International Conference on Emerging Trends and Challenges of Public Rela-tions and Strategic Communication in the Digital Era, Chinese University, Hong Kong, -
    Conference Papers | 2016
    Professor Michael Lee Kent
    Kent M; Taylor M, 2016, 'Building an Ethic of Responsibility: Communitarianism and Dialogue as New Public Relations Archetypes', Las Vegas, NV, USA, presented at International Association of Business Disciplines, Las Vegas, NV, USA, -
    Conference Papers | 2016
    Professor Michael Lee Kent
    Kent M, 2016, 'Rescuing Social Media: Combatting Encroachment From Marketing and Advertising', Philadelphia, Pennsylvania, USA, presented at National Communication Association, Philadelphia, Pennsylvania, USA, -
    Conference Papers | 2015
    Professor Michael Lee Kent
    Kent M; Sommerfeldt E; Saffer A, 2015, 'Social Network Analysis and Public Relations: Tertius Iungens as a Path to Organizational Trust and Relationship Building', San Juan, Puerto Rico, presented at International Communication Association, San Juan, Puerto Rico, -
    Conference Papers | 2015
    Professor Michael Lee Kent
    Kent M, 2015, 'The fourth persona: Transcending the toolmaker’s paradigm', San Juan, Puerto Rico, presented at International Communication Association, San Juan, Puerto Rico, -
    Conference Papers | 2015
    Professor Michael Lee Kent
    Taylor M; Kent M, 2015, 'Towards Legitimacy and Professionalism: A Call to Repeal the Gillett Amend-ment.', Las Vegas Nevada, USA, presented at National Communication Association, Las Vegas Nevada, USA, -
    Creative Works (non-textual) | 2000
    Professor Michael Lee Kent
    Chircop LC, 2000, Dialogue

Awards

2019 Top Paper: Mahin, S., & Kent, M. L. (2019, November). “When Sorry Isn’t Sorry, When Public Relations Isn’t Public Relations: ‘Faux Crises’ as an Evolution of the Crisis Genre.” Competitive paper delivered to the 105th Annual Convention of the National Communication Association (NCA), Theme: Communication for Survival, Public Relations Division, Baltimore, Maryland.

2012 Top Paper: Sommerfeldt, E. J., & Kent, M. L., (June 2012). A Network Approach to Measuring Organization–Public Relationships: How Relationship Quality Affects Network Centrality. Competitive paper accepted to the 2012 meeting of the International Communication Association (ICA), Public Relations Division, Phoenix, AZ.2011

Top Paper: Kent, M. L., Taylor, M., & Veil, S. R. (April, 2011). Issues management makeover: A facelift for an aging theory. Competitive Paper delivered to the 22nd Annual Meeting of the International Academy of Business Disciplines (IABD), New Orleans, Louisiana 2010

Top Paper: Taylor, M., & Kent, M. L. (November 2010). “Explicating a Broader Role of Public Relations in Society: Reconciling the Functional and Co-Creational Approaches.” Competitive paper accepted to the 2010 meeting of the National Communication Association, Public Relations Division, San Francisco, California.

2008 Top Paper: Kent, M. L. (November 2008). “The Dialogic Turn in Public Relations: Toward a Theory of Dialogic Practice.” Competitive paper accepted to the 2008 meeting of the National Communication Association, Public Relations Division, San Diego, California.

2007 Top Paper: McAllister, S. M. & Kent, M. L. (November, 2007). “Dialogic Communication and Resource Dependency: Community Colleges as Models for Web Site Effectiveness.” Competitive paper delivered to the 2007 meeting of the National Communication Association, Public Relations Division, Chicago, Illinois.

Spring 2006, UNIVERSITY OF LATVIA, RIGA LATVIA
Fulbright Scholar, Department of Communication, Faculty of Journalism

  • Graduate: Issue Management (two sections)
  • Undergraduate: Public Relations Cases and Campaigns, Public Speaking

Grants

Media