Operational Excellence for Leaders

Develop a culture of excellence and continuous improvement in your organisation.

While technology continues to deliver capability advancements, the science of how individuals and companies interact with and use this technology, needs to come to the forefront of organisational strategy through Operational Excellence. It is important to understand how Operational Excellence is aligned to the business world today, connecting major trends in Operational Excellence, such as digital transformation, process mining and automation, and artificial intelligence.

This course will equip leaders with the skills and knowledge to solve organisational issues by drawing on Operational Excellence frameworks and embracing an Operational Excellence mindset for themselves and within their teams. 

Your organisation will benefit from leaders with the capability to align Operational Excellence to the business world today, connecting major trends such as digital transformation, process mining and automation, and artificial intelligence.

Key Learning Outcomes:

• Identify and incorporate the ‘five habits of Operational Excellence’ into everyday operations
• Assess structured and unstructured organisational Operational Excellence culture
• Implement frameworks with strongest alignment to existing business culture and challenges
• Incorporate the key components of the flywheel of change – time, expertise, and consistent leadership into staged strategic plans that value progress over perfection
• Effectively utilise technology for its capacity for capability advancements and include it as a key part of organisational strategy
• Explore applicability of Operational Excellence across all functional areas of business, including technology, finance, marketing and operations