We're here to help
FAQs
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Complete our Update Your Details Form or email us at alumni@unsw.edu.au, and we’ll update your details on our database.
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To receive the most relevant updates, exclusive offers and opportunities, and stay connected with your UNSW Alumni community.
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Anytime your contact or personal details change, such as your name, address or preferred email address.
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Visit the myIT webpage for instructions. If you experience technical issues, please contact the UNSW IT Service Centre on +61 2 9385 1333 or at itservicecentre@unsw.edu.au for assistance.
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Access to your UNSW student email expires 3 months after your degree is conferred and is only retained if you continue studying as an enrolled student at UNSW.
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Submit an application via the transcript request form here to request a physical copy (fees apply). Digital transcripts can be accessed through My eQuals.
For assistance, please contact the UNSW Transcripts team at transcripts@unsw.edu.au.
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Submit an application via the online web form here (fees apply).
For assistance, please contact the UNSW Student Lifecycle team at conferrals.studentlifecycle@unsw.com.au.
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Contact us at alumni@unsw.edu.au or fill in our contact form below. Provide your full name, date of birth, graduation year and qualification name so we can help find your zID.
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A free 3-year membership that gives UNSW alumni on-campus access to the UNSW Sydney Library. This includes borrowing items and using computers (but not accessing off-campus e-journals). Apply via the UNSW Library website.
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Log in or register via the UNSW Alumni Portal.
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Alumni can access: Wiley Journals, Project Muse and Sage Journals (full access) plus JSTOR, PubMed and GreenFILE (open access only).
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Allow up to 5 working days for your account to be activated. If issues persist, please contact us at alumni@unsw.edu.au for assistance.