UNSW Complaints

A complaint is appropriate if you are dissatisfied with UNSW people, activities, services, actions or processes for which a response or resolution is sought. Where an explicit response or resolution is not sought by a complainant, the University will treat the matter as feedback to be handled at its discretion.

If you would like to give feedback, please click here.

Student Complaints

Staff Complaints

Report Sexual Harassment,
Assault and Misconduct

Research Complaints

Report Wrongdoing


The University will maintain a record of all formal complaints on the complaints management system, at all stages of the complaints handling process. Records may also be kept of local level complaints.

The University respects the wishes of those wanting to remain anonymous. Please keep in mind however, the University’s ability to investigate an anonymous complaint may be limited.