You can SpeakUp
It cannot be assumed that every student and staff member knows the bounds of acceptable conduct. This is especially the case where established norms may have blurred boundaries.
At UNSW, it's important that students and staff know:
- Expected behaviours
- What to do if you see or experience unacceptable behaviour
- How to report unacceptable behaviour
- Where to get support
SpeakUp at UNSW ensures students and staff know their voice matters and if they do speak up:
- the University will listen
- they will be supported
The Pillars
The SpeakUp Strategy is made up of the following pillars:
- Student complaints, conduct and academic integrity
- Responsible conduct of research
- Wrongdoing
- Gendered Violence
Two additional pillars will be focused on in the next stage but receive support from the Conduct and Integrity Office:
- Foreign Government Interference; and
- Safety
If you would like to know more about the SpeakUp Strategy and work underway, please contact Manager, Prevention and Engagement: jodi.ocallaghan@unsw.edu.au
Make a complaint
At UNSW, we take all complaints very seriously and have dedicated complaint management systems and processes in place to seek fast and effective resolutions.
If you wish to make a complaint or find out more about how to make a complaint, you can do that here.
Resolve your complaint
Once you lodge a complaint online, you will receive acknowledgement within 24 hours. The Conduct and Integrity Office (CIO) will look to resolve the complaints process within 20 to 30 working days.
Contact a Complaint Advisor
Here are some contacts you can reach out to for help and advice when dealing with issues and trying to resolve your questions or complaints at UNSW.