Hybrid Work Leadership (HWL) is an applied and translational research lab of UNSW Business School. The COVID-19 environment forced rapid changes to the roles of workspaces in organisational life. Although many people have enjoyed the new benefits and flexibilities of remote working, others have struggled with working conditions and family situations that make remote work challenging.

As employee and industry expectations continue to change, hybrid and flexible work arrangements are increasingly becoming permanent fixtures for many roles. As organisations work to accomplish their goals, these opportunities bring new challenges to be managed, even as technology advances improve the effectiveness of remote work. Forming a core part of the future of work, we help organisations be more proactive and successful through managing hybrid and flexible work strategies that:

  1. Support and build on a constructive culture
  2. Continue to attract the best people
  3. Leverage the opportunity to rethink office space
  4. Maximise staff wellbeing, and minimise both mental and physical health issues
  5. Drive productivity across business goals/metrics
  6. Allow adaptations as technology and staff expectations evolve 

Hybrid Work Leadership (HWL)  has specific expertise on learning organisations and activities, human resource management, and employee work relationships. Together, these capabilities are considered crucial to developing and maintaining sustainable hybrid (and flexible) work arrangements ahead. Our research lab is based on both industry deliverables and research outputs with an emphasis on employee outcomes.

Our goals

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Collaborate with industry partners and facilitate new industry relationships.

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Undertake academic research to develop hybrid work arrangements that are sustainable for the coming years.

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Engage with researchers across UNSW Business School to tap into their strong knowledge base and publish in top management journals on future work arrangements and achieve better outcomes for our industry partners.

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Promote Hybrid Work Leadership as a leading knowledge centre for hybrid and flexible working arrangements.

Partner with us

Want to be a high-performing leader in a hybrid workplace? Partner with us for research and insights that will support your ongoing strategies.

Contact us: Andrew Dhaenens or Karin Sanders

Our team

Professor Karin Sanders, Senior Deputy Dean (Research & Enterprise), UNSW Business School
Senior Deputy Dean (Research & Enterprise)

Founder & Research Director

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Headshot of Andrew Dhaenens
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Patrick Sharry, AGSM

Adjunct Associate Professor & AGSM Fellow Member


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Business Insights Institute Research Associate Dr Bradley Hastings
Business Insights Institute Research Associate
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Business Insights Institute Research Associate Dr Christian Criado-Perez
Business Insights Institute Research Associate
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Head of School A/Prof Philip Oldfield
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Lecturer Iva Durakovic
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Senior Lecturer Weiting Zheng
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