Workforce Planning

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1 day

Delivery mode

In-person or Online



Standard price


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Find out how workforce planning can maximise workforce efficiency and help your organisation to achieve their goals. In this course you’ll be guided through the process of developing and implementing a workforce plan. You’ll discover why organisations need workforce plans, how they enable organisations to achieve long-term objectives, and how workforce planning can become a continuous process that aligns to your organisation’s strategy and business planning.

You’ll learn how to examine external operating environments, analyse current and future workforce supply and demand, identify risks and opportunities, and create, implement and monitor workforce plans. At the end of this course, you’ll have the skills and knowledge needed to develop, implement and monitor your own workforce plans, and ensure your organisation has the right people, with the right skills at the right time.

Course content

In this course you will cover the following topics:

  1. Linking the organisational strategy to the workforce plan.
  2. Understanding the environment.
  3. Segmenting the workforce.
  4. Analysing the current and future state.
  5. Identifying risks and opportunities.
  6. Creating an action plan.
  7. Implementing the workforce plan.
  8. Monitoring the workforce plan

Learning outcomes

Skills/competencies/knowledge that would be gained through this course:
  • UNSW Canberra certificate of attendance

Who should attend

The course is designed for people who have responsibility for developing and implementing workforce plans, as well as those who guide this work and align it to organisational objectives. HR professionals and managers in organisations of all sizes will find this course valuable. 


There are no prerequisites for this course. 


Tess Walton 

Tess Walton is a human capital strategist, practising futurist and strategic workforce planning practitioner that has been working with organisations to ready their workforce for the future. Tess' Strategic Workforce Planning methodology has won an Australian HR Institute Leadership Award, and is the premise of the Human Capital Institute Strategic Workforce Planning Certification program (the only certification in this space).

In her 15 years + experience in this field Tess has been engaged by many leading organisations globally to develop their workforce planning processes and metrics – including Aetna Health, ANZ Banking Group, AQIS, Australia Post, Australian Unity, Bupa, KPMG/BearingPoint, Deakin University, KiwiBank, Lendlease , Melbourne Children’s Hospital, Mining Industry Skills Centre, NSW Auditor General’s Office, NZ Inland Revenue, NZ Post, State Services Commission, NZ Transport Agency, NZ Customs, Toyota, Starbucks, Stockland, and Westpac.

Cancellation policy

Courses will be held subject to sufficient registrations. UNSW Canberra reserves the right to cancel a course up to five working days prior to commencement of the course. If a course is cancelled, you will have the opportunity to transfer your registration or be issued a full refund. If registrant cancels within 10 days of course commencement, a 50% registration fee will apply. UNSW Canberra is a registered ACT provider under ESOS Act 2000-CRICOS provider Code 00098G.