St Vincent's Urban Health Hub
Re-imagining how mental healthcare is delivered in the community.
The problem
St Vincent’s Hospital Sydney has been delivering mental healthcare and support services to the community since 1868.
Throughout this time, St Vincent’s has been a leading provider of results-driven mental health services, offering early intervention programs, inpatient care, and outreach community services to ensure the needs of the local community are met.
Access to effective and timely mental healthcare is even more vital now with so many people affected by the widespread impacts of the COVID-19 pandemic.
Our approach
St Vincent's approached the Innovation Hub to design and deliver an Innovation Forum, which would produce recommendations to support the development of their new Green Park Urban Health Hub.
The forum brought together interdisciplinary experts and those with lived experience to design innovative ways to provide new and equitable access to essential mental health services.
The Urban Health Hub project is an evolution in how St Vincent’s responds to growing community mental health needs. It will deliver a sustainable, integrated model of care that will provide immediate crisis care and peer-led engagement for the community.
The outcome
Innovation Hub design strategists guided forum participants through three interactive sessions to capture and synthesise diverse perspectives on this new approach to community mental health. The first session unpacked key system and experience design considerations for the service, which will launch at the historic Green Park Hotel site in Darlinghurst.
This was followed by a mapping exercise to identify potential project partners and areas for ongoing research, followed by an impact activity focused on scaling and wider implementation of this new model of care beyond Sydney.
Each session was designed to spark innovative thinking and bold ideas and was synthesised into a set of recommendations for consideration by the St Vincent’s project team.
Following the success of the forum the St Vincent’s team have engaged the Innovation Hub to collaborate on the design and realisation of two work streams within the Urban Health Hub’s ongoing development.
“The UNSW Innovation Hub designed and delivered a powerful platform for our diverse expert stakeholders to come together and truly explore a future-focused design framework for the St Vincent’s Urban Health Hub” Carrie Deane, Green Park Project Coordinator
Project partner
This partnership with St Vincent’s Sydney showcases the UNSW Innovation Hub’s commitment to creating societal impact with partners at scale and at pace by driving innovation through creative collaborative processes.
Work with us
The UNSW Innovation Hub tackles diverse problem-solving projects, varying in size, complexity and subject matter. We specialise in complex challenges that require collaboration, a design-led approach, and that can’t be addressed by a single discipline.
If you have a project proposal or potential partnership that you would like to discuss, please get in touch.
- Overview
- News
- Our team
- References