AI@UNSW
What is AI?
Artificial Intelligence (AI) is a broad set of techniques used to train computers to complete tasks that would otherwise require human intelligence, such as answering questions, generating data and recognizing objects.
Generative AI, often referred to as Gen AI, is an emerging field within AI that creates new content such as text, images, voice, video and code by learning from data patterns.
What are we doing at UNSW?
Across UNSW there’s been a lot going on in the arenas of AI, to help uplift our overall capability and share in innovations.
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We have recently established a series of working groups to enable and promote the use of AI to support innovation that we are calling collectively the AI Ecosystem. One of these groups, the AI Leadership Group has recently overseen the development of our AI guiding principles - the Ethical and Responsible Use of Artificial Intelligence at UNSW.
We are seeking to provide a safe and secure environment for generative AI for UNSW that can be used by staff and students. The principles are designed to balance both the regulation of AI (including generative AI) and innovation, supporting UNSW’s positive attitude to AI, and being world leaders in AI research.
Please take the time to read and consider our guiding principles and use them to guide your engagement with AI.
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UNSW’s AI Ecosystem is being fostered to support and guide the ethical, responsible and innovative use of AI within the university, with a focus on collaboration among our staff rather than strict regulation. The AI Leadership Group has established 3 working groups and a technology taskforce, agreed on guiding principles, and endorsed the full rollout of Microsoft Copilot with Commercial Data Protection for staff, emphasizing security and the opportunity to learn about generative AI. More technologies will be available broadly during the coming months as we continue to explore proof of concepts on what works best for UNSW.
The AI Ecosystem provides a structure to convene relevant experts broadly across UNSW, as AI touches so many parts of our University.
To fully enable the AI Ecosystem, a small, cross-disciplinary fusion team will be established to pilot and support opportunities effectively.
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The AI working groups have recently endorsed the following key definitions for Artificial Intelligence.
‘AI System’ or ‘AI Tool’ – A machine-based system that, for explicit or implicit objectives, infers, from the input it receives, how to generate outputs such as predictions, content, recommendations or decisions that can influence physical or virtual environments. Different AI systems vary in their levels of autonomy and adaptiveness after deployment
‘Non-operational AI’ – systems do not use a live environment for their source data. Most frequently, they produce analysis and insight from historical data.
‘Operational AI’ – are those that have a real-world effect. The purpose is to generate an action, either prompting a human to act, or the system acting by itself. Operational AI systems often work in real time (or near real time) using a live environment for their source data.
‘Responsible Officer’ – These include the Officer who is responsible for: use of the AI insights / decisions; the outcomes from the project; the technical performance of the AI system; data governance.
‘Artificial intelligence agents’ or ‘Intelligent agents’ – Systems that can interact with their environment, collect data, and use the data to perform self-determined tasks to meet predetermined goals without the direct intervention of humans or others.
‘Robotic process automation’ – Technology that automates routine, rule-based and repetitive tasks found in business processes using automation software such as extracting data, filling in forms and/or moving files.
Algorithm – A set of instructions that guide a computer in performing specific tasks or solving problems. Algorithms can range from simple tasks like sending reminders to complex problem-solving, which is crucial in AI and ML.
Generative AI –An emerging field within AI that creates new content such as text, images, voice, video, and code by learning from data patterns.
Machine Learning (ML) –is a subset of AI that allows computers to autonomously learn and improve without being explicitly programmed. ML algorithms are trained on data to make predictions or decisions.
Natural Language Processing (NLP) – A field of artificial intelligence (AI) that deals with the ability of computer systems to understand and generate human language. NLP algorithms are used to analyse text, comprehend, converse with users and perform tasks like language translation, sentiment analysis, and question answering.
Computer Vision (CV) – Empowers computers to 'see' and comprehend the visual world, analysing images and videos like humans. CV algorithms analyse images and videos for tasks like object detection, face recognition, and self-driving cars.
Deep learning – A machine learning technique that uses interconnected layers of “neurons” to learn and understand patterns in data, especially in tasks like image recognition and speech synthesis.
Large Language Model (LLM) – A subset of Gen AI model that specialises in generating human-like text. Unlike Generative AI, which encompasses a broad category of AI techniques and models designed to generate new content, such as text, images, audio, or video.
Neural Networks – Computer models inspired by the human brain's structure. These interconnected artificial neurons, organised in layers, learn from data to make predictions in machine learning, underpinning deep learning.
AI in research definitions:
‘AI-enabled research’ - Researchers utilising existing artificial intelligence systems for the purpose of answering a (non-AI) research question.
‘AI Development research’ - Research into the development of artificial intelligence systems and tools.
Ethical and responsible use of artificial intelligence at UNSW
UNSW recognises the value of AI and its ability to improve lives globally by facilitating innovative research and transformative education. As an early adopter, UNSW supports and nurtures the ethical and responsible use of AI in research, learning, teaching, administration, and thought leadership. The Ethical and Responsible Use of Artificial Intelligence at UNSW assist UNSW in the development and deployment of AI. The principles are aspirational, outcomes-focused, and effectively balance the regulation of AI with innovation.
- The use of AI systems at UNSW benefits UNSW, individuals, society, and the environment.
- The use of AI systems at UNSW is equitable, and respectful of human rights, diversity, inclusivity, and accessibility.
- AI systems and their lifecycle at UNSW are trustworthy and are used responsibly, safely, and reliably in accordance with their intended purpose.
- The use of AI systems is transparent, and people understand when the AI system is engaging with or impacting them, the environment, and/or society.
- AI systems and their lifecycle used at UNSW are identifiable, explainable, interpretable, accountable, and contestable.
- AI systems and their lifecycle used at UNSW are secure and resilient.
AI Assurance Framework
AI Assurance Framework details.
Microsoft Copilot
Copilot (formerly Bing Chat) is a generative AI chatbot (powered by OpenAI tools) that generates human-like conversations to answer questions and assists with the generation of ideas, writes various forms of content, and creates both artistic and realistic images.
Technology guidance
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These tips will help you use AI more effectively and safely in your everyday work.
DO
- Use AI to be more productive in the way you seek out and consume information, or to reduce effort in manually laborious tasks.
- Review UNSW guidance and undertake training available to lift your capability in the use of AI.
- Explore and experiment with AI and become more familiar with how to use it effectively.
- Share your learnings with your team members and across our AI community so others can become more productive too.
- Remember to keep in mind the Ethical and Responsible use of AI guiding principles at UNSW.
- Understand your data sensitivity and protection obligations before exposing it in any way to any AI product.
- Where possible, use the products that are provided to you by UNSW and learn what each product is useful for, and its limitations.
- Review and follow guidance provided by UNSW with respect to specific AI tools, to ensure you are using them safely and protecting your data.
- Consider the impact of AI-generated output being wrong, misleading or misinterpreted. Ensure you thoroughly read and edit the AI-generated outputs, to ensure your work is uplifted to the required standards.
- Display references to source documents or images in the outputs of AI. Keep up to date with advice on AI impact in academic and research integrity as advised by VC and relevant DVCs.
- Consult with and obtain sponsorship from the senior leaders in your School or Division before experimenting with new AI products and talk to your IT Business Partner for support in product selection and procurement.
DON'T
- Pass off the outputs of AI Chatbots (Large Language Models) as your own work. Ensure you correctly reference your use of AI in all of your work. Find guidance on how to do this.
- Assume that an AI system vendor will act responsibly in securing and protecting your data or personal information - consider the impact of a failure by the vendor and ensure you follow the guidance provided by UNSW.
- Expose UNSW data to an AI product if you do not have a data sharing agreement with the data owner.
- Expose UNSW data to an untrusted or experimental AI service.
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To learn more about generative AI visit:
- AI in Teaching and Learning at UNSW. Developed in collaboration with UNSW teaching academics, the site provides guidance and key information to UNSW staff for the deliberate and effective adoption of AI in their teaching, learning and assessment.
- The ChatGPT & Artificial Intelligence in our teaching and learning at UNSW SharePoint site also has a range of information including the Generative AI in Learning, Teaching and Assessment at UNSW SharePoint site.
We are excited to showcase a short course UNSW Be Ready with Generative AI. This is available both on Moodle, as well as a non-Moodle version. Thank you to the Business Faculty for creating this valuable content and making it accessible to everyone.
Recommended Linked in Learning Training
Generative AI and where each of us fits in | LinkedIn Learning
How generative AI works | LinkedIn Learning
Why you need to know about artificial intelligence | LinkedIn Learning
Introduction to Prompt Engineering: Joining the NLP Revolution | LinkedIn Learning
Microsoft training
A guide to artificial intelligence - Training | Microsoft Learn
Fundamentals of Responsible Generative AI - Training | Microsoft Learn
Fundamental AI Concepts - Training | Microsoft Learn
Large language models - Training | Microsoft Learn
Create effective prompts for generative AI training tools - Training | Microsoft Learn
Embrace responsible AI principles and practices - Training | Microsoft Learn
AI for educators - Training | Microsoft Learn
Tailoring trainings with AI - Training | Microsoft Learn
Apply responsible AI principles in learning environments - Training | Microsoft Learn
Use AI-powered tools for training - Training | Microsoft Learn
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A prompt is the question or instruction you enter in the text box. This is what Copilot will respond to. Chat is design to use detailed questions or statement to generate a custom response for you.
What is an effective prompt?
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