macOS 27 upgrade required for compatible UNSW Macs
Important:
Staff with compatible UNSW-managed Macs must upgrade to macOS 27 by 7:00am Friday, 11 December 2026.
UNSW IT has completed testing of macOS 27 and identified no known compatibility issues with standard University applications. Staff with compatible managed Macs will receive reminders to upgrade before the deadline.
Before you upgrade
Before installing macOS 27, we recommend that you:
Save and close any open work
Ensure important files are synchronised to OneDrive
Ensure you have up to 30 GB of free disk space available for the upgrade.
Connect your Mac to a power source
Allow enough time for the installation to complete uninterrupted
If you use a specialised application for teaching, research, or administrative work and have concerns about compatibility, contact the IT Service Centre as soon as possible.
Important: Once upgraded to macOS 27, you may not be able to revert to an earlier macOS version without rebuilding your device.
What's changing in macOS 27?
macOS 27 introduces updates designed to improve the everyday experience of using your Mac, including:
Improved performance and reliability
- Enhancements to system performance, stability and responsiveness help provide a smoother experience across everyday tasks.
Updated built-in applications
- Several Apple applications, including Safari and productivity tools, have received usability improvements and new features.
Enhanced automation
- Updates to the Shortcuts application make it easier to automate repetitive tasks and workflows.
Security improvements
macOS 27 includes the latest security enhancements from Apple to help protect devices and data.
AI-powered features
- Some compatible Mac devices may support Apple Intelligence features introduced by Apple.
While these features are available within macOS, UNSW's recommended AI tools for work and study remain University-supported services such as Microsoft Copilot and other approved AI platforms. Staff and students should follow UNSW guidance when using AI tools with university information.
How to upgrade to macOS 27
Eligible Macs will receive daily reminder notifications. Select a notification to open System Settings and begin the upgrade. If you have not upgraded within 24 hours of the deadline, reminders will arrive hourly.
- Open System Settings
- Select General
- Select Software Update
- Locate the macOS 27 upgrade
- Select Upgrade Now or Upgrade Tonight, then follow the on-screen instructions.
- Your Mac will restart during the installation. The upgrade typically takes 15 to 30 minutes, depending on your Mac’s performance and internet connection speed.
What happens if you miss the deadline?
If your Mac has not been upgraded by 7:00am Friday, 11 December 2026, the upgrade will begin automatically.
If your Mac is asleep or powered off at that time, you will see a notification the next time you use it advising that the deadline has passed.
Select the notification to begin the upgrade immediately, or wait for the upgrade to start automatically after one hour.
Frequently asked questions
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Staff with compatible UNSW-managed Macs must upgrade by 7:00am Friday, 11 December 2026. Daily reminders will increase to hourly reminders during the final 24 hours. If you have not upgraded by the deadline, the upgrade will start automatically.
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Yes. UNSW IT has completed testing and has identified no known compatibility issues with standard University applications.
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Ensure your files are synchronised to OneDrive, save your work, and keep your Mac connected to power throughout the installation.
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Downgrading is generally not supported and may require your device to be rebuilt. Consider this before proceeding with the upgrade.
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No. Apple Intelligence is a feature provided by Apple within macOS. For University work and study activities, UNSW continues to support and promote approved AI services such as Microsoft Copilot and other University-endorsed platforms.
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Some macOS 27 features require specific hardware and may only be available on supported Mac models.
We're here to help
We're here to help with all your tech needs, offering support and services to enhance your learning and work experience.
IT walk-in service centres
- Upper Campus IT Hub - Room G06, D26 Biological Sciences Building (Next door to XS Cafe) (View on map)
- Middle Campus IT Hub - G008, Ground Floor H13 Anita B Lawrence Centre (Formerly the Red Centre Building off University Mall) (View on map)
- Paddington Campus IT Hub - Ground Floor, Block D, Paddington Campus (View on map)
- UNSW Canberra ADFA Campus IT Hub - Ground Floor, Building 14, UNSW Canberra ADFA Campus (View on map)