Managed iOS device

This page helps you connect to UNSW’s new certificate-based Wi-Fi for your managed iOS Device. Click Get Online and follow the prompts to install your eduroam certificate.

Detailed instructions are provided below to guide you through each step.

Personalise

Instruction steps and images may vary slightly depending on the device version/type. You can check if your device type and operating system supports the Clearpass Onboard Requirements here.

Step 1

Establish an internet connection

If you are connecting on campus, connect to the “UNSW-GetOnline” Wi-Fi network. Note: Once your device is onboarded, you will need to forget the “UNSW-GetOnline” Wi-Fi network to automatically connect to eduroam when on UNSW campuses. 

If you are connecting off campus, ensure that you have a reliable connection to download and install the Wi-Fi certificate.

Step 2

Select your device operating system

Visit the Get Online webpage Get online | UNSW Sydney.

Scroll down and select the iOS tile.

Step 3

Getting to the onboard portal

Select Get online.

Make sure to read the Terms and Conditions carefully. Select I agree, then select Next.

Step 4

Download the certificate

On the UNSW Onboard Page, select Install Profile

Select Allow to download the configuration profile.

NOTE If you have stolen device protection on - About Stolen Device Protection for iPhone – Apple Support (AU). You will be subject to a one hour hold before you can continue with the set up process. If this happens, please start the hour hold and restart from step 1 after the hour hold.

Step 5

Navigating iOS settings to install the certificate

Once the configuration profile is downloaded, in the settings app, navigate General > VPN & Device Management.

Step 6

Installing the certificate

Enter your passcode if prompted

Select Install in the pop up

Select Install to trust the certificate “UNSW Root Certification Authority”

Select Install on the pop up

Select Done

Once the installation is complete, select eduroam in your Wi-Fi settings.

You will now be securely connected to the eduroam Wi-Fi network every time you are at participating institutions.

Note: You will need to turn iCloud Private Relay off to ensure access to internet access to eduroam. To do this, please refer to the section titled “Turn iCloud Private Relay on or off for a Wi-Fi network” on the official Apple Support Page Protect your web browsing with iCloud Private Relay on iPhone – Apple Support (AU)