MyIT

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What do you need help with?

Connect to Wi-Fi

Enjoy fast, secure Wi-Fi available to staff, students and guests.

Your zID & password

Your zID grants access to various services. Learn how to change your password and secure your account.

Multi-Factor Authentication

Multi-Factor Authentication (MFA) is required for all UNSW students, staff, and zID account holders.

Access your Outlook email

UNSW's email services are available to all staff and enrolled students for seamless communication.

Power up your performance

Microsoft Office 365

Microsoft 365 is a cloud-based productivity suite including applications like Word, Excel and Outlook, along with collaborative tools such as Teams and OneDrive for personal and business use.

Copilot

Microsoft Copilot is an AI-powered assistant integrated into Microsoft 365 applications, designed to help users with tasks such as drafting documents, analysing data, and generating creative content.

What do you need help with?

Need to ask for help?

Get assistance with a technical issue by raising a service ticket to get help from our IT support team.