Student support services
Make the most of everyday student life with UNSW Bengaluru.
Studying is just one part of the university experience.
UNSW Bengaluru is here to support and prepare you for success every step of the way. We pride ourselves on offering an extensive range of support services, resources and tools to help you complete your studies.
From campus facilities, connected services and student clubs and societies, we are dedicated to creating a vibrant and memorable university experience.
In an emergency
If you or someone else is in immediate danger, call the national emergency helpline: 112
Crisis support
- For medical emergencies, call 108
- For Campus Security (available 24/7), call 080-65956600
- If you’re a woman facing violence, harassment, abuse, or feel unsafe or threatened, call the Women's Helpline (India): 181
- If you’re experiencing ragging or hazing from other students, call the UGC Anti-Ragging Helpline: 1800-180-5522
See also
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Opening hours
- Monday to Friday: 9am - 6pm
- Saturday, Sunday and public holidays: Closed
Student Support Centre
The hub for any support you need as a student. This includes enrolments, settling into University life, balancing life and study demands, personal wellbeing, study routines and habits and UNSW procedures (such as fee remission, special consideration and program leave).We’ll also direct you to the right place if you’re not sure where to go about an enquiry.
Location: Visit us on campus at Ground Floor, G1, Mulberry Block, Embassy Manyata Business Park, Bengaluru.
Contact: Email us at Bengalurustudenthub@unsw.edu.au
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Counselling and mental health support
Crisis support is available 24/7.
Opening hours
- Monday to Friday: 9am - 6pm
- Saturday, Sunday and public holidays: Closed
Location: Ground Floor, G1, Mulberry Block, Embassy Manyata Business Park, Bengaluru.
Contact:
- Email the Student Wellness Support Centre at BengaluruStudentHWB@unsw.edu.au
- Call the TELE-MANAS helpline at 14416 or 1800-891-4416 (toll-free, 24/7).
First aid
Opening hours
- Monday to Friday: 9am - 6pm
- Saturday, Sunday and public holidays: Closed
Location: Ground Floor, G1, Mulberry Block, Embassy Manyata Business Park, Bengaluru.
Disability support
Opening hours
- Monday to Friday: 9am - 6pm
- Saturday, Sunday and public holidays: Closed
Location: Ground Floor, G1, Mulberry Block, Embassy Manyata Business Park, Bengaluru.
Contact: Email the Student Wellness Support Centre at BengaluruStudentHWB@unsw.edu.au.
Financial hardship assistance
Opening hours
- Monday to Friday: 9am - 6pm
- Saturday, Sunday and public holidays: Closed
Location: Ground Floor, G1, Mulberry Block, Embassy Manyata Business Park, Bengaluru.
Contact: Email the Student Wellness Support Centre at BengaluruStudentHWB@unsw.edu.au.
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Academic skills and study support
Opening hours
- Monday to Friday: 9am - 6pm
- Saturday, Sunday and public holidays: Closed
Visit the UNSW Bengaluru Academic Resources page for guides and more information.
Contact: If you still need help, email the Student Hub at BengaluruStudentHub@unsw.edu.au.
Library services
Opening hours
- Monday to Friday: 9am - 6pm
- Saturday, Sunday and public holidays: Closed
Visit the UNSW Bengaluru Library page for information about our library services.
Location: Visit us at Ground Floor, G1, Mulberry Block, Embassy Manyata Business Park, Bengaluru.
Contact: If you still need help, email the Library team at Library-Support-Bengaluru@unsw.edu.au.
Course enrolment and class registration
Opening hours
- Monday to Friday: 9am - 6pm
- Saturday, Sunday and public holidays: Closed
Visit the UNSW Bengaluru Course enrolment & class registration page for more information.
Contact: If you still need help, email the Student Hub at BengaluruStudentHub@unsw.edu.au.
Equitable Learning Services (ELS)
Free, confidential support and educational adjustments to help you succeed on your academic journey. We work with students navigating health, mental health, trauma, neurodivergence and disability to create equitable study experiences.
You don’t have to identify as having a disability to access our support. If your wellbeing or circumstances are affecting your studies, we’re here to help.
Opening hours
- Monday to Friday: 9am - 6pm
- Saturday, Sunday and public holidays: Closed
Eligibility
You are eligible for ELS if your studies are impacted by one or more of the following:
- Neurodivergence
- Living with a physical or mental health condition or disability
- The effects of trauma or distress
- Being a primary carer for someone with support needs or disability.
You may require long or short-term assistance with any of the above. If we are not the best support for you, one of our staff will let you know who else you can contact.
If you're unsure whether you're eligible for ELS, email us at BengaluruStudentSupport@unsw.edu.au
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This type of support for students is available for:
- Women
- Scheduled Castes (SC)
- Scheduled Tribes (ST)
- Other Backward Classes (OBC-NCL)
- Economically Weaker Sections (EWS).
- Minorities
- Persons with Disabilities (PwD)
- Socio-Economically Disadvantaged Groups (SEDGs)
- Any individual facing discrimination or exclusion.
Opening hours
- Monday to Friday: 9am - 6pm
- Saturday, Sunday and public holidays: Closed
Location: Ground Floor, G1, Mulberry Block, Embassy Manyata Business Park, Bengaluru.
Contact: Email the Student Wellness Support Centre at BengaluruStudentHWB@unsw.edu.au.
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myIT is here to offer support and services to enhance your learning experience at UNSW Bengaluru.
If you need help resetting your zID password, setting up Multi-Factor Authentication (MFA), accessing your Outlook email or need more information, just head over to myIT.
To access all your essential UNSW Bengaluru logins, important account access services and academic resources available to you, head over to the Logins page.
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Accommodation
If you are a student at Ivy League House and need support, please call 91-702-252-3513.
For more information about accommodation options, please visit the UNSW Bengaluru Accommodation page.
Legal advice
National Legal Services Authority (NALSA)
- Provides free legal aid, legal advice, lawyer representation, and assistance with court matters for eligible persons.
- Students from economically weaker sections can apply for assistance.
- Online application available through NALSA's Legal Aid Management System.
Karnataka State Legal Services Authority (KSLSA)
- Offers free legal aid through District Legal Services Authorities (DLSAs) across Karnataka.
- Students can seek legal advice on issues such as education disputes, harassment, consumer complaints, family matters, and civil issues.
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At UNSW Bengaluru, you will have the opportunity to develop and build work-ready skills from your first semester, setting you apart from your peers. We will showcase employability insights from potential employers and provide guidance on establishing your career success profile.
You will also be encouraged to apply your knowledge to real business challenges, providing context for what you are learning in the classroom and employer expectations.
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As UNSW Bengaluru grows, students will have opportunities to form and take part in clubs and societies that reflect their interests and passions. These student‑led initiatives will support connection, collaboration and community‑building on campus, whether through sports, culture, creativity or shared interests.
Getting involved in emerging clubs and societies will play an important role in shaping UNSW Bengaluru into a vibrant and inclusive student community. -
UNSW Bengaluru is committed to building a positive, productive and respectful community that acts with integrity, honesty and trust. Your physical and psychosocial (including cultural) safety is our top priority as we strive to demonstrate excellence, drive innovation, build collaboration and embrace diversity.
We work together to create meaningful health, social, environmental and educational impact through sustainable decisions, high-quality teaching, excellent research and student experiences. We are also inclusive and operate in diverse national and international contexts.
Here are our student support and wellbeing policies, which outline the support services you can access throughout your studies.
Support for students
This policy outlines how we provide support to our students and how we help them successfully complete their courses and programs.
Student wellbeing and safety
This policy outlines how we promote and support the wellbeing and safety of our students, including the processes for reporting, responding to, and managing concerns and critical incidents.
Have a question?
Contact us for advice on all things UNSW Bengaluru, including faculty-specific questions, essential services, support and development. We’re here to help at BengaluruStudentHub@unsw.edu.au.