ACCC talks franchise law at UNSW

Franchising students at UNSW Business School heard from the long arm of business law today when the deputy head of Australia's competition regulator gave a guest lecture on campus.

Michael Schaper, deputy chair of the Australian Competition and Consumer Commission, spoke to franchising students about the laws that govern franchises in Australia.

"Michael Schaper introduced the franchising students to the why, why not, and how of Australian franchise regulation," said Business School Associate Professor Jenny Buchan​, also a member of the ACCCs  Small Business and Franchising Consultative Committee.

"Getting the opportunity to see the law from the regulator's perspective added a valuable dimension to the franchising students. They also had a chance to ask him: 'Does hearing  these thousands of consumer complaints make you cynical?'"

​The answer? "Great question – and no, not really."