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Kaixin (Cathy) Zhang

PhD Student
Faculty of Business
School of Management and Governance

Kaixin (Cathy) Zhang is a PhD candidate at the School of Management and Governance. Her research interests are in the areas of customer mistreatment and emotional labor.

PhD Candidate, UNSW Sydney, since 2022

Master of Pre-Doctoral Business Studies, UNSW Sydney, 2021

Master of Management (Marketing), University of Melbourne, 2020

Bachelor of Environments (Architecture), University of Melbourne, 2016