Ms Ka Wing Chan

Ms Ka Wing Chan

Casual Academic
Business School
Sess Teaching Mkting

Ka Wing is a PhD student in the School of Marketing at the University of New South Wales (UNSW), Sydney. She is passionate about leveraging marketing strategies and innovative technologies to address social issues and generate positive social impact. Her PhD thesis investigates the implications of innovative technologies in the context of pro-environmental behaviors among retailers using empirical data and econometric models. In one of her under-review papers, she investigates how social media advertising for ethical fashion brands can encourage pro-environmental behaviors in audiences through image and text content analysis.

 

Her work has been published in prestigious journals, including Industrial Marketing Management (ABDC-A*), European Journal of Marketing (ABDC-A*) and Journal of Business Ethics (FT 50). Ka Wing has completed a research visit at Tilburg University (The Netherlands), delivered invited research presentations at Tilburg University, KU Leuven (Belgium) and Deakin University (Australia). She also presented her research at the ISMS Marketing Science Conference, AMA Winter Academic Conference and European Marketing Academy Conference. Additionally, she has been recognized for her academic excellence, receiving the UNSW Arc Research Candidate Awards and UNSW Business School Dean’s List during her postgraduate studies. Her studies were supported by the UNSW Master of Pre-Doctoral Business Studies Scholarship, and her current PhD is funded by the University International Postgraduate Award (UIPA) Scholarship.

 

Prior to her PhD, Ka Wing earned double degrees (Bachelor of Commerce (Marketing)/ Bachelor of Information Systems) with Distinction and a master’s degree with High Distinction from UNSW. She has worked as a research assistant at the UNSW School of Marketing for over three years, contributing to projects on social media, B2B content marketing, influencer marketing, chatbots, and e-commerce, using methods such as text and image analysis, regression models, and experiments.

Location
School of Marketing, Room 3003, Level 3, Quadrangle Building (E15), UNSW Sydney 2052
  • Journal articles | 2025
    Pu W; Wang Y; Ibello GD; Chakraborty R; Yang M; Chan KW; Chowdhury R; Septianto F; Kwon J, 2025, 'Effective Awe-Inspiring Visual Content Strategy for Social Media Engagement with Ethical Fashion Brands: The Mediating Role of Deontological Ethical Beliefs', Journal of Business Ethics, 196, pp. 753 - 771, http://dx.doi.org/10.1007/s10551-024-05872-z
    Journal articles | 2023
    Chan KW; Septianto F; Kwon J; Kamal RS, 2023, 'Color effects on AI influencers’ product recommendations', European Journal of Marketing, 57, pp. 2290 - 2315, http://dx.doi.org/10.1108/EJM-03-2022-0185
    Journal articles | 2023
    Gu W; Chan KW; Kwon J; Dhaoui C; Septianto F, 2023, 'Informational vs. emotional B2B firm-generated-content on social media engagement: Computerized visual and textual content analysis', Industrial Marketing Management, 112, pp. 98 - 112, http://dx.doi.org/10.1016/j.indmarman.2023.04.012
    Journal articles | 2022
    Kwon J; Chan KW; Gu W; Septianto F, 2022, 'The role of cool versus warm colors in B2B versus B2C firm-generated content for boosting positive eWOM', Industrial Marketing Management, 104, pp. 212 - 225, http://dx.doi.org/10.1016/j.indmarman.2022.03.011
  • Conference Presentations | 2024
    Chan KW; Wetzel H; Pupovac L; Dekimpe M; Loske D, 2024, 'Electric Vehicle Charging Availability and Retail Store Performance', presented at 46th INFORMS Marketing Science Conference, Sydney, 27 June 2024
    Conference Presentations | 2023
    Ma X; Chan KW; Gu W; Septianto F; Liu H; Kwon J, 2023, 'Does Pre-Call Help or Hurt? Effects of Multimodal Marketing on Customer Community Building', presented at China Marketing International Conference 2023, 26 June 2023
    Conference Presentations | 2023
    Ma X; Gu W; Septianto F; Liu H; Kwon J; Chan KW, 2023, 'Does Pre-Call Help or Hurt? Effects of Multimodal Marketing on Customer Community Building', presented at 45th INFORMS Marketing Science Conference, 08 June 2023
    Conference Abstracts | 2022
    Liang Y; Wang Z; Liu Y; Chan KW; Kwon J; Septianto F, 2022, 'Visual Luxury Appeals: The Role of Extended-self and Hedonism for Social Media Engagement', in Proceedings of the 44th INFORMS Marketing Science Conference, presented at 44th INFORMS Marketing Science Conference
    Conference Presentations | 2022
    Liang Y; Wang Z; Liu Y; Chan W; Kwon J; Septianto F, 2022, 'Visual Luxury Appeals: The Role of Extended-Self and Hedonism for Social Media Engagement', presented at 44th INFORMS Marketing Science Conference, University of Chicago, 16 June 2022 - 18 June 2022
    Conference Presentations | 2021
    Chan W; Srinivasan S; Kwon J; Septianto F, 2021, 'Bittersweet in Visual Narratives: How Mixed Emotional Content Amplifies Consumer’s Digital Engagement Behavior', presented at 43rd INFORMS Marketing Science Conference, University of Rochester, 03 June 2021 - 05 June 2021

  • 2025 Digital Grid Futures Institute Seed Funding – AUD8,400
  • 2025 HKUST-UNSW Global Research Impact Program & Global Knowledge Network Awards – AUD16,000
  • 2025 Winter AMA Discounted Registration Grant – USD100
  • 2024 Business School PhD International Visiting Program Travelling Grant – AUD10,000
  • 2024-25 Business School SDGs Research Grant – AUD4,000

  • 2024 Sydney Research Camp Best PhD Proposals Winner
  • 2024 The University of New South Wales Arc PGC Research Student Awards
  • 2023 Term 2 Top-performing tutor
  • University International Postgraduate Award (UIPA) Scholarship
  • Master of Pre-Doctoral Business Studies Scholarship
  • UNSW Business School Dean’s List for Academic Excellence