Dr Maggie Yazhu Wang

Dr Maggie Yazhu Wang

Business School
School of Information Systems and Technology Management

Dr Maggie Yazhu Wang is a lecturer at the School of Information Systems & Technology Management, UNSW Business School, Sydney. She received her PhD degree from The University of Queensland, Brisbane, Australia.

Maggie is a problem-driven, human-centred AI researcher. She is passionate about understanding how we can leverage innovative technologies to help the vulnerable, and to address societal challenges in the digital world. Her research primarily focuses on three main areas: 1) leveraging physical AI robots to create value for public and non-profit organisations; 2) leveraging AI agents to protect users from threats on social media (e.g., deepfakes, social media firestorm); and 3) leveraging innovative technologies in IS education (e.g., enhancing digital employability through low-code work-integrated learning).

Maggie has published in Journal of Management Information Systems, Journal of Information Technology, AIS Transactions on Replication Research, and Journal of Business Research. Over the years, she has presented research papers at international conferences, including International Conference on Information Systems (ICIS) and Australasian Conference on Information Systems (ACIS).

Maggie is an award-winning educator advocating for work-integrated learning pedagogy in higher education. During her time at UQ Business School, she has taught four large-scale (300-500 students) BIS courses for the past six years, including lecturing and coordinating a work-integrated learning curriculum – Business Information Systems Analysis and Design (BISM7255). She received the 2022 Best Casual Academic Award for Postgraduate Teaching of UQ Business School. She also engages in the scholarship of teaching and learning (SoTL) with a focus on digital employability through low-code development. Her SoTL work has appeared in the Journal of Information Technology 2024 and ACIS 2021.

Room 2069, Level 2, West Wing, Quadrangle Building (E15)
  • Journal articles | 2024
    Maggie Wang Y; Matook S; Dennis AR, 2024, 'Unintended consequences of humanoid service robots: A case study of public service organizations', Journal of Business Research, 174, pp. 114509 - 114509, http://dx.doi.org/10.1016/j.jbusres.2024.114509
    Journal articles | 2024
    Matook S; Maggie Wang Y; Koeppel N; Guerin S, 2024, 'Metacognitive skills in low-code app development: Work-integrated learning in information systems development', Journal of Information Technology, 39, pp. 41 - 70, http://dx.doi.org/10.1177/02683962231170238
    Journal articles | 2023
    Wang YM, 2023, 'Decreasing the Problematic Use of an Information System: A Conceptual Replication in the Context of Digital Streaming Services', AIS Transactions on Replication Research, 9, pp. 1 - 30, http://dx.doi.org/10.17705/1atrr.00077
    Journal articles | 2022
    Matook S; Dennis AR; Wang YM, 2022, 'User Comments in Social Media Firestorms: A Mixed-Method Study of Purpose, Tone, and Motivation', Journal of Management Information Systems, 39, pp. 673 - 705, http://dx.doi.org/10.1080/07421222.2022.2096546
  • Conference Papers | 2021
    Matook S; Wang YM; Koeppel N; Guerin S, 2021, 'Experiential Learning in Work-Integrated Learning (WIL) Projects for Metacognition: Integrating Theory with Practice', in ACIS 2021 - Australasian Conference on Information Systems, Proceedings
    Conference Papers | 2021
    Wang YM; Matook S; Dennis AR, 2021, 'User Resistance to Humanoid AI Robots in Public Libraries: An Appraisal Theory Perspective', in ACIS 2021 - Australasian Conference on Information Systems, Proceedings
    Theses / Dissertations |
    Wang YM, Humanoid Robots in Public Service Organizations: Implementation and Unintended Consequences of Use, http://dx.doi.org/10.14264/9632fa0