PhD in Operation Research and System, University of Warwick
MA in China Studies, School of Oriental and African Studies, University of London
MBA in International Business, University of Texas (SA)
2014 – Current Professor, School of Information Systems Technology and Management, UNSW
2018 – Current Deputy Head of School (Research), ISTM, UNSW
2018/1 – 2018/7 Acting Head of School, SISTM, UNSW
2009 – 2014 Academic Director, Strategic Technology Management Institute, NUS
2011 – 2014 Deputy Head, IS Dept, NUS
2000 – 2014 Assistant Professor and Associate Professor, IS Dept, School of Computing, NUS
Professor Shan L Pan is AGSM Scholar and Deputy Head of School (Research) at the School of Information Systems and Technology Management, UNSW Business School. He is the founding Director of the Digital Sustainability Hub (DS Hub), a knowledge hub that he recently created. DS hub specializes in the research and education of digital sustainability, with a specific aim to contribute to achieving the United Nation’s Sustainable Development Goals (UN SDGs).
Shan’s research interest is the enabling roles of digital technologies in innovation and sustainability. As a phenomenon-based researcher, using qualitative methods, Shan has documented some of the most valuable digital transformations best practices arising from businesses, cities, remote villages, and government agencies in its rapid development of the last two decades. As an action design science researcher, he is particularly interested in the designs of digital technologies that address sustainability challenges. He frequently travels to developing economies where he studies the indigenous practices of information systems.
Shan has published widely in journals such as MIS Quarterly, Information Systems Research, Journal of the AIS, Information Systems Journal, European Journal of Information Systems, Journal of Strategic Information Systems, Journal of Information Technology, Journal of the Academy of Marketing Science, Journal of the Association for Information Science and Technology, European Journal of Operational Research, IEEE Transactions on Engineering Management, Communications of ACM, and among others.
In recognizing his impact-centric research achievements, in 2020, Shan received the inaugural AIS Impact Award, an award given by the Association for Information Systems (AIS).
Shan currently serves on several editorial boards including Information Systems Journal (Senior Editor); Journal of Strategic Information Systems (Associate Editor); Information and Management (Associate Editor). He has also served on the editorial boards of Information Systems Research, MIS Quarterly, and European Journal of Information Systems.
Shan is a passionate educator who strives to develop pedagogical breakthroughs. To date, he has won six teaching awards for his pedagogical innovation and drive to teaching excellence, including the latest AIS COVID-19 Learning Action Award (2020) and AACSB Innovations that Inspire Award (2019).
Industry Engagement and Societal Impact Awards
2021 Winner, NSW Innovation Districts COVID-19 Challenge (partnership with PeepsRide; Dr Veronica Jiang and Xinyue Zhang)
2020 AIS Impact Award, Association For Information Systems (AIS)
2020 AIS Technology VISION Award, Association For Information Systems (AIS)
2020 AIS COVID Learning Action Award, Association For Information Systems (AIS)
2019 Innovations that Inspire Award (AACSB)
2009 Annual Teaching Excellence Award Winner, NUS
2006 Faculty Excellent Teacher Award Winner, NUS
2006 Annual Excellent Teacher Award Winner, NUS
2004 Annual Excellent Teacher Award Winner, NUS
2003 Faculty Teaching Excellence Award Winner, NUS
2017 Best Practice Track Paper Award in International Conference on Information Systems, Association For Information Systems
2016 Nominated Best Paper Award in International Conference on Information Systems, Association For Information Systems
2016 Nominated Best European Research Paper of the Year Award, CIO CIty.com, Netherland
2011 Best Paper Runner-up, International Conference on Information Systems, Association For Information Systems
2010 Best Paper Award, Honourable-Mention, J of Strategic IS
2010 Best Paper Award, IEEE Transactions on Engineering Management
2007 Best Paper Runner-Up, International Conference on Information Systems
2004 Best Paper Runner-Up. Americas Conference on Information Systems, Association For Information Systems
2001 Best Theme Runner Up, International Conference on Information Systems (2001), Association For Information Systems
Translational Research Project
2021. Institute of Analytics Professional Australia (IAPA). "Customer-Centric Digital Transformation and Future-Ready Workforce", Commissioned Report. $20,000
2020 - Current. GYC. "Sandbox Innovation", Technology Leasing. $100,000
2018 - Current. "Future of Retail: Towards Loyalty Analytics Capability Building". Translational Research. $350,000
2019. "Food Innovation Maturity Model". Commissioned Research. $209,000
As a phenomenon-based case researcher, Shan’s made contributions to the Information Systems community by studying and documenting contemporary digitally-enabled phenomena through his substantial fieldwork over the last two decades in Asia. He frequently travels to developing economies in Asia where he studies indigenous perspectives of information systems practices. His empirical work, many published in a variety of journal outlets, has documented some of the most valuable digital transformation experiences arising from Asian businesses, cities, remote villages, and government agencies in its rapid development over the last two decades.
Research Interests: Digital Enablement; Digital Sustainability; SDG and ESG; Strategy Visualization and Intelligence