Associate Professor Suzanne Chan-Serafin

Suzanne Chan-Serafin is Associate Professor of Organizational Behavior in the School of Management and Governance at the UNSW Business School, UNSW.

She received her Ph.D. in Organizational Behavior from Tulane University. Before entering academia, Suzanne worked as an auditor and accountant for several years, specializing in manufacturing and IT industries and passed the American Institute of Certified Public Accountants (AICPA) examinations.

She has taught organizational behavior, ethics and communication, career management, and teams foundations at the undergraduate, Master of Commerce and/or MBA levels. Suzanne's research on moral and diversity issues in the workplace and worker safety training, mediation) has been published, amongst others, in the American Journal of Public Health, Journal of Applied Psychology, Journal of Business Ethics, Human Relations, Human Resource Management, and Organization Science. Her research also has appeared in media outlets such as the Australian Financial Review, CNN, and National Public Radio.

Research Grants:

• 2010-2012: Co-Chief Investigator of the Australian Research Council Discovery Project Grant, received for 'The high cost of bad bosses: Reactions of employees, co-workers, and employees' partners to abusive supervision', AU$200,000 

Research Interests:

• Behavioral Ethics
• Diversity and Inclusion issues in the workplace
• Conflict resolution - mediation
• Worker safety intervention