Evaluation and Performance Management
- Duration
- 2 days or 6 weeks
- Delivery mode
- In-person
- Location
- UNSW Canberra City
- Price (AUD inc. GST)
- $2,260 - $2,940
- Spots remaining
- AVAILABLE
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Expert-led training
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Identify challenges from the real world
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Hands-on experience
- Course summary
- About
- Outcomes
- Schedule
- Next steps
Course summary
Mastering management
Learn how to improve your organisations' performance through effective evaluation. Designed for those working in and around the public sector, this introductory course examines the core aspects of implementing effective evaluation practices. This includes the use of program theories in evaluation and change processes, evidence types and their uses and data collection approaches.
On completion of this course, you’ll have skills in designing and analysing data to create formative and summative evaluations and in designing data collections to monitor program implementation and identifying risks.
Expand your learning with a Microcredential
Take your evaluation and performance expertise further by continuing on to complete a microcredential. This next step allows you to consolidate your learning through a final assessment. Upon completion, you’ll earn 2 units of credit (UOC), which can be used toward postgraduate study through approved articulation pathways.
Assessment are due 4 weeks after the short course completion.
Who will benefit
- Professionals working in and around the public sector, at all levels of government, who have, or want to have, responsibility for improving organisational performance through improved evaluation.
Course is suitable for
- The course is designed for beginners and assumes no prior knowledge.
Delivered by experts
About the course
From theory to impact
This course covers several core topics essential for effective public service evaluation and program management. Learners will explore program theories in the context of public service evaluation and change processes, gaining an understanding of how programs are designed and assessed. The course examines the different types of evidence available and the contexts in which they are most appropriately used.
Why enrol in this course
Improve evaluation capability
Enhances your ability to design, commission and interpret evaluations that inform better organisational decisions.
Stronger performance management insight
Provide frameworks and tools to align evaluation with performance improvement and organisational objectives.
Enhanced evidence-based practice
Deepen understanding of how different types of evidence can be effectively used to support decision-making.
Broader career relevance
Useful for public sector professionals, program managers, policy implementers and others responsible for improving performance.
Key features
Designed for professionals working in and around government and public administration.
Cover core concepts such as program theories of change, evidence types and their use and evaluation design.
Include both qualitative and quantitative data collection approaches.
Introduce program monitoring and risk identification techniques to inform performance improvement.
Learning outcomes
Mastering public service evaluation
This course covers both qualitative and quantitative approaches to data collection, including focus groups, interviews, surveys, and participatory research methods. Finally, learners will develop skills in program monitoring and identifying potential risks to ensure programs are effectively evaluated and managed.
What you'll learn
On completion of this course, you will:
- Understand how to create more effective evaluations.
- Apply program theories of change to improve evaluation efficacy.
- Develop skills to integrate evaluation earlier in program implementation and to commission evaluations with more confidence.
Topics covered
This course is broken into the following core learning topics:
- Program theories in public service evaluation and change processes.
- Types of available evidence and the context they should be used.
- Qualitative and quantitative approaches to data collection including focus groups, interviews, surveys and participatory research.
- Program monitoring and risk identification.
Course delivery
Format | Commitment | Delivery |
|---|---|---|
2 days | 9am - 4pm | In-person |
Schedule
The short course and microcredential will be delivered over a 6 week period including:
| Week 1 | Week 2 | Weeks 3-5 | Week 6 |
|---|---|---|---|
Pre-work for short course day 1 (approx 2 hours) |
Microcredential participants only: Assessment set up | Self-paced assessment preparation | Final assessment due for marking |
Skills and career
Skills
Career roles
Course is suitable for