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General Manager Program

The General Manager Program is a five-day residential experience that equips leaders with the skills, confidence, and strategic mindset to navigate complexity, drive performance, and lead transformation through adaptive leadership, decision-making, and influence.
Next Dates
28 July
View more dates
Duration
5 days
Delivery mode
In-person
Location
H. C. Coombs Centre, Kirribilli
Price (AUD inc. GST)
$14,990
Spots remaining
AVAILABLE
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9 CEMD Points
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Course summary

Develop strategic leadership to drive performance

For over thirty years, the AGSM General Manager Program has empowered leaders with the capabilities, knowledge and strategic acumen to deliver high performance in complex, ever-evolving environments. As organisations face disruption and ambiguity, today’s general managers must possess the adaptive mindset, systemic thinking and executive presence required to lead with confidence and create lasting impact.

This immersive five-day residential program, held at a premium Sydney location, offers a transformative learning experience. Designed for senior leaders, it blends rigorous academic insights with experiential learning to help participants master the transition to executive leadership. From shaping culture and driving strategy to influencing key stakeholders, this program equips you with the tools to respond to today’s challenges and anticipate tomorrow’s.

Price

Total fees
$14,990
AUD inc. GST

Who will benefit

  • Aspiring and current general managers looking to elevate their leadership and strategic impact
  • Senior executives and business leaders seeking to navigate complexity and drive organisational performance
  • Professionals across industries needing adaptive leadership skills to lead transformation with confidence

Course is suitable for

  • Current general managers, functional or divisional heads, aspiring general managers and senior leaders preparing for broader executive roles. It is particularly suited to those navigating complex environments, leading transformation and driving strategic outcomes
  • Senior leaders who bring significant leadership experience and are ready to enhance their influence, executive presence and decision-making capability

     

Delivered by experts

Matt Byrne headshot (square)
Matthew Byrne
Program Director - AGSM
  • Matthew equips executives with the tools, frameworks and mindsets to lead through economic and technological disruption, drawing on extensive experience in adaptive leadership and future-focused strategy.
  • Matthew is renowned for his inclusive communication style and ability to guide leaders through complex challenges, fostering behavioural change and turning organisational obstacles into strategic opportunities.
  • Matthew brings deep industry expertise from senior roles and international assignments across sectors, enhancing the program’s practical relevance and strategic depth.
Jo O' Rielly headshot 1 resized
Josephine O'Reilly
Adjunct Faculty - AGSM
  • Josephine is a specialist in executive communication and presence who enhances leaders' impact, authenticity and executive presence in high-stakes environments.
  • Josephine brings international performance and facilitation experience from New York to London, delivering transformative workshops for leaders.
  • Josephine is recognised as an award-winning educator for her dynamic, experiential teaching style at AGSM and NIDA, creating engaging learning environments that build confidence, clarity and communication excellence.
Rosamund Christie headshot 1
Rosamund Christie
Adjunct Faculty - AGSM
  • Rosamund is an expert in adaptive leadership and transformational coaching and brings deep experience in guiding leaders through complex leadership challenges with a focus on personal transformation and sustainable impact.
  • Rosamund works with senior leaders in corporate, government and academic institutions, delivering high-impact executive education and coaching.
Ursula Stroh headshot
Ursula Stroh
Adjunct Faculty - AGSM
  • Ursula is a change management specialist, bringing extensive experience in guiding major organisational transformations, strategic communication and leadership alignment.
  • As a strategic advisor and facilitator, Ursula supports leaders in navigating complex change, managing stakeholder relationships and strengthening organisational impact.

Course designed to stack

9 CEMD Points
TOWARDS
Certificate of Executive Management and Development
Use multiple credentials to stack your learning. This course is worth 9 AGSM CEMD points, which provides formal recognition of professional development and reflects 30 hours of learning inclusive of pre-work, course participation, learning materials and support.

About the course

Lead strategically, navigate complexity and drive performance

The General Manager Program is designed for leaders ready to elevate their strategic impact and drive organisational success. Through immersive learning, expert facilitation and peer collaboration, you'll develop the skills to lead with confidence, navigate complexity and foster a high-performance culture. This program equips you to adapt, influence and transform your organisation.

Why enrol in this course

Lead with strategic confidence

Gain the mindset and capabilities to lead through complexity, shape culture and drive sustained organisational performance.

Enhance decision-making

Equip yourself with frameworks to assess systemic risk, lead change and make high-impact decisions in dynamic environments.

Build executive presence

Refine your communication, presence and influence to lead with authority and authenticity at the executive level.

Expand your network

Engage with a cohort of senior leaders from diverse industries, fostering meaningful connections and ongoing peer learning.

Jainum Doshi

Faheem Tabassum

Director Optus

"The General Manager Program has allowed me to rethink how adaptive challenges are addressed while pushing the envelope of what we can achieve in our leadership positions to achieve far better organisational outcomes."

Key features

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Immersive executive learning

A high-impact, face-to-face residential program designed for senior leaders.

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World-class faculty and experts

Gain insights from global leadership, strategy and negotiation specialists.

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Strategic and adaptive leadership

Develop the skills to navigate complexity, drive performance and lead transformation.

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Exclusive networking and peer learning

Connect with senior executives across industries for collaboration and growth.

Learning outcomes

Develop strategic leadership, decision-making and impact

The AGSM General Manager Program at UNSW empowers you with the essential capabilities, techniques and executive practices to lead with confidence. You will cultivate an adaptive mindset, build a performance-driven culture and refine strategic leadership skills.

The program fosters the ability to assess risks, make informed decisions and anticipate challenges while driving innovation across business functions. You will also learn to communicate with impact, effectively engage and influence others, navigate power dynamics and lead through change, all while expanding your professional network.

What you'll learn

This program is designed to provide you with the skills to drive performance, lead strategically, navigate disruption, communicate with impact and expand your influence. Throughout this immersive learning you will:

  • Develop a high-performance mindset
  • Refine decision-making
  • Enhance your executive presence
  • Build strategic relationships
  • Lead with confidence in complex environments

Topics covered

  • Strategic leadership and decision-making
  • Leading organisational change and transformation
  • Adaptive leadership in complex environments
  • Building a high-performance culture
  • Communicating with impact and executive presence
  • Navigating disruption and innovation
  • Influencing and negotiation strategies
  • Networking and stakeholder engagement

Course delivery

Format

Commitment

Delivery

Method

  • In-person
  • 5 days residential
  • In-person attendance with a requirement that the program is residential
  • Pre-work digital learning, in-person sessions, experiential learning - Offsite rowing activity

Schedule

This course is delivered across five full days. The residential location of the course is at the H.C. Coombs Centre, 122A Kirribilli Avenue, Kirribilli NSW 2061, Australia.

Day 1

Day 2

Day 3

Day 4

Day 5
  • Welcome tea and coffee
  • 8:30am Program start
  • Welcome, program overview and executive practice
  • 10:15-10:30am Morning tea
  • Being 'in the moment'
  • 12:00-1:00pm Lunch
  • Complex change
  • 3:15-3:30pm Afternoon tea
  • Complex change
  • 5:00-6:00pm Personal reflection
  • 6:00-7:00pm Dinner
  • 7:00-9:00pm Keynote: Keep your axe sharp
  • 7:30-8:30am Breakfast
  • 8:30-9:00am Review and reflection
  • Developing the strategic mindset
  • 10:30-10:50am Morning tea
  • Developing the strategic mindset
  • 12:30-1:30pm Lunch
  • Developing the strategic mindset
  • 3:15-3:30pm Afternoon tea
  • Developing the strategic mindset
  • 5:00-6:00pm Personal reflection
  • 6:00-7:00pm Dinner
  • 7:00-9:00pm Keynote: Negotiation
  • 7:00am Coach pick up
  • Decision making in a complex environment. Offsite activity: Northshore Rowing Club
  • 12:30-1:30pm Lunch
  • Impact and presence
  • 3:00-3:15pm Afternoon tea
  • Impact and presence
  • 5:00-6:00pm Personal reflection
  • 6:00-7:00pm Dinner
  • Review video presentations
  • 7:00-9:00pm Keynote: Principles and practices
  • 7:30-8:30am Breakfast
  • 8:30-9:00am Review and reflection
  • Disruption and change
  • 10:15-10:30am Morning tea
  • Adaptive leadership
  • 12:30-1:30pm Lunch
  • Exercising adaptive leadership
  • 3:00-3:15pm Afternoon tea
  • Exercising adaptive leadership
  • 5:00-6:00pm Personal reflection
  • 7:00-10:00pm Celebration dinner
  • 7:30-8:30am Breakfast
  • 8:30-9:00am Review and reflection
  • Defining the role of an executive
  • 10:15-10:30am Morning tea
  • Power and meaning making
  • 12:30-1:30pm Lunch
  • Power and meaning making
  • Individual presentations
  • Program evaluation
  • Wrap-up and farewell
  • 4:30pm Program close

Credentials

9 CEMD Points
TOWARDS
Certificate of Executive Management and Development

Progress your career with stackable credentials

By completing this course, you will receive a verifiable digital badge issued by AGSM, certifying your achievement.

The Australian Graduate School of Management (AGSM) will formally recognise your commitment to professional development and lifelong learning with the Certificate in Executive Management and Development (CEMD). The CEMD is a flexible program that allows you to build your leadership capabilities through stackable learning.

A CEMD is a unique pathway to future study that can directly contribute to accelerating the attainment of an AGSM MBA or Graduate Certificate if you choose to embark on this journey in the future. Each time you complete a short course with the AGSM, we’ll award you with CEMD points. CEMD points can be collected and stacked together to create a unique professional development pathway that works for you and your specific career goals.

Can I use my credit towards further study?

Once you collect 12 points over a period of up to 4 years you will be awarded the CEMD. The CEMD is a specialised credential and can contribute to 2 course credits towards our AGSM MBA and Graduate Certificate qualifications.

This flexible model supports continuous learning and creates a recognised pathway from short courses to postgraduate qualifications at UNSW's AGSM.

Next steps

Enrol now in the General Manager Program via the AGSM Navigator portal.

Upcoming dates

Choose from the below scheduled course dates designed to provide flexibility and fit within your calendar.

  • 28 Jul 2025 - 1 Aug 2025: Enrol
  • 22 Sep 2025 - 26 Sep 2025: Enrol
  • 3 Nov 2025 - 7 Nov 2025: Enrol
  • 1 Dec 2025 - 5 Dec 2025: Enrol