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Leading Teams in a Crisis

This course explores leadership in uncertain environments, building your ability to manage teams, assess risk and make evidence-based decisions under pressure using practical frameworks.

Next Dates: 19 Mar; View more dates
Duration: 1 day
Delivery mode: In-person
Location: UNSW Canberra City

Price (AUD inc. GST): $1,130
Spots remaining: AVAILABLE

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Course summary

Essential skills for modern leaders

This course builds core leadership capability by exploring the differences between leadership and management, communicating intent in emerging situations and formulating problems under pressure. You’ll learn to give effective feedback, understand risk and opportunity and make evidence-based decisions. You will be proficient in using practical tools such as SWOT, weighing pros and cons and the Pugh matrix.

Who will benefit

Managers and team leaders
Entrepreneurs and startup founders
Project managers
Human resources professionals
Military and emergency response personnel
Non-profit and NGO leaders

Course is suitable for

The course is designed for beginners and assumes no prior knowledge.

Delivered by experts

Arran Hassall

Facilitator

Arran is a transformational and collaborative intelligence leader and senior executive with a proven track record in organisational leadership, intelligence, training and strategy.
Arran is a Director of Protegas Australia and previously served as a senior officer (Brigadier) in the Australian Army. With over 20 years of experience in the intelligence community, he is a highly skilled and respected intelligence professional and leader.
His networks span Federal and State Governments, the Defence Intelligence Group, the National Intelligence Community, the Five Eyes enterprise and partner-nation intelligence organisations.

Bon Dimer

Facilitator

Bon is a highly capable leader and manager with a proven history of achieving mission outcomes across Defence and Intelligence domains. National Security professional with experience in intelligence operations and complex case management.
Experience in operations planning, risk management, engineering change management, tender evaluation, contract management and consulting.
MBA and engineering graduate adept at identifying organisational challenges, then developing and implementing robust solutions.

About the course

Strategic leadership and risk management

This course equips you with essential leadership skills for navigating complex and emerging situations. You will explore the differences between leadership and management, learn how to communicate intent through mission command and develop strategies for problem-solving under pressure.

You’ll also learn how to give effective feedback, assess risks and opportunities and make evidence-based decisions using tools like SWOT, pros and cons lists, the Pugh matrix and Force Field Analysis. These skills prepare you to lead teams with confidence in demanding environments.

Why enrol in this course

Lead with confidence in uncertain situations

Build your capability to lead and manage teams effectively during times of disruption and uncertainty.

Develop strong decision-making skills

Understand how to analyse risk and opportunity, manage stress, and make evidence-based decisions — essential abilities when stakes are high and time is limited.

Expert guidance from experienced instructors

Learn from experienced facilitators with deep backgrounds in Defence, intelligence, strategy and organisational leadership, bringing practical perspectives into the course.

Applicable practical leadership strategies

Gain actionable frameworks, tools and processes you can use right away to support your team, communicate intent clearly and drive results in complex environments.

Key features

Real-world leadership focus

Explore practical leadership principles tailored to emerging and uncertain situations, including crisis team management and strategic response.

Evidence-based tools and techniques

Develop your capability in risk assessment, opportunity identification and structured decision-making using proven tools such as SWOT and Pros & Cons analysis.

Experienced facilitators

Be guided by senior professionals with real experience in leadership, decision-making and operational management across complex organisational environments.

Learning outcomes

Applying leadership skills for the real world

After this course, you’ll be able to demonstrate key leadership traits, deliver clear feedback, manage resources, assess risks and opportunities and use evidence-based tools to make practical decisions.

What you'll learn

This course builds your capability to lead with confidence in complex and rapidly changing environments. You’ll examine core leadership principles, practise constructive feedback and learn to analyse and manage risks. You’ll also apply practical decision-making tools, such as SWOT analysis, pros and cons evaluation and the Pugh matrix, to support clear, strategic judgement.

By the end, you’ll be equipped to guide teams with purpose, allocate resources wisely and make sound, agile decisions under pressure.