Develop self and social awareness
Increase leadership effectiveness
Strengthen communication and empathy
Build emotional intelligence to better lead, engage and inspire teams while developing self-awareness, resilience and effective communication skills.
Who will benefit
Course is suitable for
Gain tools to elevate your leadership through enhanced emotional and social intelligence, practical insights and personal action planning.
Learn how your emotions and identity influence others and how to enhance your personal impact.
Gain practical tools to understand and manage the emotions of others in a team environment.
Increase your psychological energy and capacity to respond effectively in complex situations.
Debrief real-world cases and your 360 feedback to apply learning directly to your work context.
Engage in dynamic, facilitator-led sessions that combine real-world case studies, simulations and interactive exercises.
Gain a comprehensive view of your emotional intelligence through structured feedback from colleagues and peers.
Connect with a diverse cohort of professionals to share insights, exchange feedback and participate in reflective discussions.
Develop deep emotional and social intelligence to lead with authenticity, empathy and impact. This course equips you with the tools to enhance self-awareness, build stronger relationships and manage complex interpersonal dynamics. Learn to navigate pressure, lead with confidence and foster a culture of trust, engagement and high performance across diverse teams and organisational settings.
Gain practical tools and evidence-based frameworks to build greater self and social awareness, manage emotional responses under pressure and lead with authenticity and impact. You will explore how emotional intelligence shapes leadership effectiveness, develop strategies for resilience and empathy, and learn to navigate challenging interpersonal dynamics with confidence and agility.
Course delivery
Format |
Commitment |
Method |
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This course is delivered across two full days.
Day 1 |
Day 2 |
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Self-awareness part 1 Personality (nature vs. nurture): Restrictive and enabling mindsets 180 positive feedback survey: EQ competencies Social awareness part 1 EI and culture competence: Developing empathy (cognitive, compassionate, social) |
Self management part 1 Emotional self-regulation and strategies for self-control Self management part 2 Relationship management part 1 Developing others: Influence Relationship management part 2 Conflict management and crucial conversations: Types of power |
By completing this course, you will receive a verifiable digital badge issued by AGSM, certifying your achievement.
The Australian Graduate School of Management (AGSM) will formally recognise your commitment to professional development and lifelong learning with the Certificate in Executive Management and Development (CEMD). The CEMD is a flexible program that allows you to build your leadership capabilities through stackable learning.
A CEMD is a unique pathway to future study that can directly contribute to accelerating the attainment of an AGSM MBA or Graduate Certificate if you choose to embark on this journey in the future. Each time you complete a short course with the AGSM, we’ll award you with CEMD points. CEMD points can be collected and stacked together to create a unique professional development pathway that works for you and your specific career goals.
Once you collect 12 points over a period of up to 4 years you will be awarded the CEMD. The CEMD is a specialised credential and can contribute to 2 course credits towards our AGSM MBA and Graduate Certificate qualifications.
This flexible model supports continuous learning and creates a recognised pathway from short courses to postgraduate qualifications at UNSW's AGSM.
Next steps
Enrol now in Leading with Emotional Intelligence via the AGSM Navigator portal.
Course is suitable for
