Requesting items

If you feel the desire to write a book, what would it be about?

Intercampus loans service

The intercampus loans service allows UNSW Canberra staff and students to request items from any of UNSW Sydney's libraries. Requests can be made for items on the shelf or on loan.

When the item arrives at the Academy Library, UNSW staff and students will be notified via their official UNSW email address. If you're on campus, you can collect the item/s from the Academy Library Service Desk. Requested items will be held for collection for seven days. If you're off campus, the item/s will be posted to you.

Please note some collections are unavailable for request. These include physical Course Readings items, some audio-visual resources, and map collection items. Materials not available from the UNSW Library collections may be acquired from another library via UNSW’s Interlibrary Loan/Document Supply (ILL/DSS) service.  

Recall service – access library items on loan

The UNSW Library allows UNSW staff and students to recall collection items currently on loan to other borrowers.

When you recall an item, we notify the current borrower that they have seven days to return the item. Loan periods change to four days when an item is requested by more than one client and this may reduce further if more recalls are placed. Fines apply for the late return of recalled items. 

Once an item you have recalled has been returned, you'll receive an email advising when you can collect your loan from the Academy Library Service Desk. UNSW staff and students will be sent a notice to their official UNSW email address. Requested items will be held at the Library for collection for seven days. 

Recalling a library item  

If you have identified an item in the SearchGateway that you'd like to access and it's on loan, you can place a recall on this item. 

  • Sign in to myLibrary to activate this feature in your SearchGateway results.
  • The Request option appears at the top of the Get It section as an active link – i.e. Request Options: Request
  • Click through and fill in the mandatory details.
  • If you're not signed in, the Request link in the Get It section is not activated until you follow the option to Sign-in for more options is located in the same place under Sign-in for more options. 

Interlibrary loan & document supply service

Depending on your borrowing privileges, you may be able to request materials not available in our UNSW Library collections via the UNSW Library’s ILL request form.   

Items can be physical items (interlibrary loans) or electronic document supply of items (such as scanned chapters and digitised articles).   

To submit a request, please use the UNSW Interlibrary loans request form.   

For assistance with Interlibrary loan requests, contact or call +61 2 9065 9443. 

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