Dr Fiona Buick

Dr Fiona Buick

Senior Lecturer
  • PhD in Management, University of Canberra (2012)
  • Masters of Human Resource Management, University of Canberra (2007)
  • Graduate Diploma in Employment Relations, University of Canberra (2001)
  • Bachelor of Applied Psychology, University of Canberra (2000)
UNSW Canberra
School of Business

Dr Fiona Buick is a Senior Lecturer in the School of Business at UNSW, Canberra. My research identifies key people management challenges within public sector organisations and how to address them. In particular, how to improve human resource practices and processes to build capacity and achieve desired outcomes.

Specific areas of focus so far have been organisational culture, performance management, middle manager capability development, machinery of government changes, employee well-being, and hybrid working.

I was the lead on the ANZSOG / ACT Public Service research project "Flexible working in the Australian Capital Territory Public Service" (see https://anzsog.edu.au/news/how-public-services-can-meet-employees-preference-for-flexible-work/). I was also the lead on the National Disability Research Partnership work on disability research capacity (see https://www.ndrp.org.au/research-capacity).

I obtained my Doctor of Philosophy (PhD) in Management, Masters of Human Resource Management, Graduate Diploma in Employment Relations and a Bachelor of Applied Psychology, all from the University of Canberra. Prior to commencing my PhD, I worked as a human resource practitioner in the Australian Public Service and Commonwealth Scientific and Industrial Research Organisation.

I am available to supervise Higher Degree by Research (HDR) candidates, particularly PhD candidates.

 

Phone
+61 2 5114 5002
Location
Building 27, Room 314, School of Business, UNSW Canberra
  • Books | 2021
    Blackman D; Van Meegen D; Johnson S; Buick F, 2021, Organizations and employees: Performance management and capability development - the agenda of the future?
  • Book Chapters | 2022
    Carey G; Buick F; Malbon E, 2022, 'Institutions and Wicked Problems', in Global Encyclopedia of Public Administration, Public Policy, and Governance, Springer International Publishing, pp. 6815 - 6821, http://dx.doi.org/10.1007/978-3-030-66252-3_3337
    Book Chapters | 2021
    Blackman D; Buick F; Gardner K; Glennie M; Johnson S; O’Donnell M; Olney S, 2021, 'Conclusion to the Handbook on Performance Management in the Public Sector', in Handbook on Performance Management in the Public Sector, pp. 308 - 310
    Book Chapters | 2021
    Blackman D; Buick F; O'Donnell M, 2021, 'Designing performance management to be an ethical tool', in Blackman D; Buick F; Gardner K; Glennie M; Johnson S; O'Donnell M; Olney S (ed.), Handbook on Performance Management in the Public Sector, Edward Elgar, pp. 294 - 307, https://ebookcentral.proquest.com/lib/unsw/detail.action?docID=6631155
    Book Chapters | 2021
    Blackman D; Van Meegen D; Johnson S; Buick F, 2021, 'Organizations and employees: Performance management and capability development - the agenda of the future?', in , pp. 129 - 139
    Book Chapters | 2021
    2021, 'Performance management and common purpose: Rethinking solutions to inter-organizational working', in , http://dx.doi.org/10.4337/9781789901207.00021
    Book Chapters | 2019
    Buick F; O’Flynn J; Malbon E, 2019, 'Boundary Challenges and the Work of Boundary Spanners', in Reimagining the Future Public Service Workforce, Springer Singapore, pp. 21 - 38, http://dx.doi.org/10.1007/978-981-13-1480-3_2
    Book Chapters | 2018
    Buick F; O'Flynn J; Malbon E, 2018, 'Boundary Challenges and the Work of Boundary Spanners', in Re-imagining the Future Public Service Workforce, Springer, pp. 21 - 38, http://dx.doi.org/10.1007/978-981-13-1480-3
    Book Chapters | 2018
    Carey G; Malbon E; Buick F, 2018, 'Boundary spanners: towards a theory of practice.', in Craven L; Dickinson H; Carey G (ed.), Crossing Boundaries in Public Management and Policy: Tackling the Critical Challenges., Routledge, New York, N.Y., pp. 121 - 134, http://dx.doi.org/10.4324/9781315206271-13
    Book Chapters | 2017
    Carey G; Buick F; Malbon E, 2017, 'Institutions and Wicked Problems', in Global Encyclopedia of Public Administration, Public Policy, and Governance, Springer International Publishing, pp. 1 - 7, http://dx.doi.org/10.1007/978-3-319-31816-5_3337-1
    Book Chapters | 2017
    Dickson TJ; Terwiel AF; Buick F, 2017, 'Volunteer management at the paralympic games', in Darcy S; Frawley S; Adair D (ed.), Managing the Paralympics, Palgrave Macmillan
    Book Chapters | 2017
    Carey G; Buick F; Malbon E, 2017, 'Institutions and wicked problem', in Farazmand A (ed.),
    Book Chapters | 2016
    Blackman D; Buick F; O'Donnell M; O'Flynn J; West D, 2016, 'Performance Management as a Strategic Tool for Change', in Blackman D; O'Donnell M; Teo S (ed.), Human Capital Management Research, IAP Information Age Publishing, USA, pp. 149 - 162
    Book Chapters | 2015
    Blackman D; Buick F; West D; O'Donnell M; O'Flynn J, 2015, 'PERFORMANCE MANAGEMENT: CREATING HIGH PERFORMANCE, NOT HIGH ANXIETY', in Wanna J; Lee H-A; Yates S (ed.), Managing Under Austerity, Delivering Under Pressure, ANU Press, Acton, Australia, pp. 79 - 102, http://dx.doi.org/10.22459/muadup.10.2015.05
    Book Chapters | 2014
    Buick F, 2014, 'The Culture Solution? Culture and Common Purpose in Australia', in O'Flynn J; Blackman D; Halligan J (ed.), Crossing Boundaries in Public Policy and Management: The International Experience, Routledge, Abingdon, Oxon, pp. 78 - 91
    Book Chapters | 2013
    Buick F, 2013, 'Boundary Spanning to Address Indigenous Disadvantage in Australia', in Langan-Fox J; Cooper CL (ed.), Boundary-Spanning in Organizations Network, Influence and Conflict, Routledge, New York, pp. 143 - 159
    Book Chapters | 2011
    Halligan J; Buick F; O'Flynn J, 2011, 'Experiments with joined-up, horizontal and whole-of-government in Anglophone countries', in International Handbook on Civil Service Systems, pp. 74 - 99
    Book Chapters | 2011
    Halligan J; Buick F; O'Flynn J, 2011, 'Joined-Up, Horizontal and Whole-of-Government in Anglophone Countries', in Massey A (ed.), International Handbook on Civil Service Systems, Edward Elgar Publishing, Cheltenham, UK, pp. 74 - 102
    Book Chapters | 2011
    Halligan J; Buick F; O’Flynn J, 2011, 'Experiments with Joined-up, Horizontal and Whole-of-Government in Anglophone Countries', in International Handbook on Civil Service Systems, Edward Elgar Publishing, http://dx.doi.org/10.4337/9781781001080.00010
  • Edited Books | 2021
    Blackman D; Buick F; Gardner K; Glennie M; Johnson S; O'Donnell M; Olney S, (eds.), 2021, Handbook on Performance Management in the Public Sector, Edward Elgar, https://www.e-elgar.com/shop/gbp/handbook-on-performance-management-in-the-public-sector-9781789901191.html
  • Journal articles | 2024
    Buick F; Blackman DA; Glennie M; Weeratunga V; O’Donnell ME, 2024, 'Different Approaches to Managerial Support for Flexible Working: Implications for Public Sector Employee Well-Being', Public Personnel Management, http://dx.doi.org/10.1177/00910260241226731
    Journal articles | 2024
    Joyce A; Risely E; Green C; Carey G; Buick F, 2024, 'What Can Public Health Administration Learn from the Decision-Making Processes during COVID-19?', International Journal of Environmental Research and Public Health, 21, http://dx.doi.org/10.3390/ijerph21010004
    Journal articles | 2024
    2024, 'Adopting a Purposeful Approach to Hybrid Working: Integrating notions of place,space and time', , http://dx.doi.org/10.26686/pq.v20i1.9051
    Journal articles | 2023
    Buick F; Blackman D; Glennie M; Weeratunga V; O'Donnell M, 2023, 'Different Types of Managerial Support for Flexible Working: Implications for Employee Well-being', Academy of Management Proceedings, 2023, http://dx.doi.org/10.5465/amproc.2023.10016abstract
    Journal articles | 2023
    Buick F, 2023, 'Behavioural change and cultural evolution, rather than cultural change: Insights for Australian Public Service Reform', Australian Journal of Public Administration, http://dx.doi.org/10.1111/1467-8500.12605
    Journal articles | 2023
    Glennie M; Buick F; Blackman D; Weeratunga V; Tani Bertuol M; West D; Dickinson H, 2023, 'Opportunities and challenges of using workforce big data: Insights from a mixed methods study on flexible working', Australian Journal of Public Administration, 82, pp. 590 - 595, http://dx.doi.org/10.1111/1467-8500.12591
    Journal articles | 2023
    Weeratunga V; Blackman D; Buick F; Cotton A, 2023, '"National culture has an impact on antecedents of engagement. Or does it?', South Asian Journal of Business Studies, http://dx.doi.org/10.1108/SAJBS-08-2022-0280
    Journal articles | 2023
    Weeratunga V; Buick F; O'Donnell M; Blackman D; Glennie M, 2023, 'Well-being in the Public Service: Multi-level Analysis of Job Demands and Resources', Academy of Management Proceedings, 2023, http://dx.doi.org/10.5465/amproc.2023.11007abstract
    Journal articles | 2022
    Blackman D; Buick F; O'Donnell M; Ilahee N; O'Donnell M, 2022, 'Changing the Conversation to Create Organizational Change', The Journal of Change Management, 22, pp. 252 - 272, http://dx.doi.org/10.1080/14697017.2022.2040570
    Journal articles | 2022
    Dickinson H; Yates S; Dodd S; Buick F; Doyle C, 2022, '“Most people don’t like a client group that tell you to get fucked”: Choice and control in Australia’s National Disability Insurance Scheme for formerly incarcerated people', Public Policy and Administration, 39, pp. 095207672211343 - 095207672211343, http://dx.doi.org/10.1177/09520767221134320
    Journal articles | 2022
    Dodd S; Doyle C; Dickinson H; Buick F; Yates S, 2022, 'The forgotten prisoners: Exploring the impact of imprisonment on people with disability in Australia', Criminology and Criminal Justice, 24, pp. 395 - 412, http://dx.doi.org/10.1177/17488958221120895
    Journal articles | 2022
    Yates S; Dodd S; Doyle C; Buick F; Dickinson H, 2022, 'Where specialist and mainstream service systems collide: The National Disability Insurance Scheme in prisons', Australian Journal of Public Administration, 81, pp. 611 - 628, http://dx.doi.org/10.1111/1467-8500.12555
    Journal articles | 2022
    2022, 'Organisational structures and processes for health and well-being: insights from work integration social enterprise', , http://dx.doi.org/10.1186/s12889-022-13920-4
    Journal articles | 2021
    Blackman D; Buick F; Johnson S; Rooney J; Ilahee N, 2021, 'Using system traps to understand and potentially prevent human resource development intervention failure', Human Resource Development Quarterly, 33, pp. 47 - 67, http://dx.doi.org/10.1002/hrdq.21434
    Journal articles | 2021
    Gardner K; Blackman D; Buick F, 2021, 'Co-generated knowledge as a path for establishing research impact', Australian Journal of Public Administration, 80, pp. 577 - 589, http://dx.doi.org/10.1111/1467-8500.12513
    Journal articles | 2018
    Buick F; Blackman D; Johnson S, 2018, 'Enabling Middle Managers as Change Agents: Why Organisational Support Needs to Change', Australian Journal of Public Administration, 77, pp. 222 - 235, http://dx.doi.org/10.1111/1467-8500.12293
    Journal articles | 2018
    Johnson SJ; Blackman DA; Buick F, 2018, 'The 70:20:10 framework and the transfer of learning', Human Resource Development Quarterly, 29, pp. 383 - 402, http://dx.doi.org/10.1002/hrdq.21330
    Journal articles | 2017
    Blackman D; Buick F; O'Donnell M, 2017, 'Why Performance Management Is Not Like Dieting', Australian Journal of Public Administration, 76, pp. 524 - 528, http://dx.doi.org/10.1111/1467-8500.12238
    Journal articles | 2017
    Blackman D; Buick F; O'flynn J; O'donnell M; West D; O'Donnell M, 2017, 'Managing Expectations to Create High Performance Government', Review of Public Personnel Administration, 39, pp. 185 - 208, http://dx.doi.org/10.1177/0734371x17701544
    Journal articles | 2017
    Buick F; Carey G; Pescud M, 2017, 'Structural changes to the public sector and cultural incompatibility: the consequences of political decisions and inadequate change management.', Australian Journal of Public Administration, 77, pp. 50 - 68, http://dx.doi.org/10.1111/1467-8500.12262
    Journal articles | 2017
    Carey G; Buick F; Malbon E, 2017, 'The Unintended Consequences of Structural Change: When Formal and Informal Institutions Collide in Efforts to Address Wicked Problems', International Journal of Public Administration, 41, pp. 1169 - 1180, http://dx.doi.org/10.1080/01900692.2017.1350708
    Journal articles | 2017
    2017, 'Integrating individual and organizational change: Conversations for change', , http://dx.doi.org/10.5465/ambpp.2017.10370abstract
    Journal articles | 2016
    Blackman DA; Buick F; O'Flynn J, 2016, 'From engaging to enabling: Could an asset-based approach transform Indigenous affairs?', Environment and Planning C: Government and Policy, on line first, http://dx.doi.org/10.1177/0263774X16629674
    Journal articles | 2016
    Buick F; Blackman D; O'Flynn J; O'Donnell M; West D, 2016, 'Effective Practitioner-Scholar Relationships: Lessons from a Coproduction Partnership', Public Administration Review, 76, pp. 35 - 47, http://dx.doi.org/10.1111/puar.12481
    Journal articles | 2016
    Carey G; Buick F; Pescud M; Malbon E, 2016, 'Preventing dysfunction and improving policy advice: the role of intra-departmental boundary spanners', Australian Journal of Public Administration, 76, pp. 176 - 186, http://dx.doi.org/10.1111/1467-8500.12213
    Journal articles | 2015
    Buick F; Blackman DA; O'Donnell ME; O'Flynn JL; West D, 2015, 'Can enhanced performance management support public sector change?', Journal of Organizational Change Management, 28, pp. 271 - 289, http://dx.doi.org/10.1108/JOCM-12-2013-0249
    Journal articles | 2013
    Buick F, 2013, 'The perils of cultural differentiation: silo mentalities as an impediment to joined-up success', Academy of Management Proceedings, 2013, pp. 13369 - 13369, http://dx.doi.org/10.5465/ambpp.2013.13369abstract
    Journal articles | 2011
    O'Flynn J; Buick F; Blackman D; Halligan J, 2011, 'You Win Some, You Lose Some: Experiments with Joined-Up Government', International Journal of Public Administration, 34, pp. 244 - 254, http://dx.doi.org/10.1080/01900692.2010.540703
  • Conference Papers | 2023
    Weeratunga V; Buick F; O'Donnell M; Blackman D; Glennie M, 2023, 'Well-being in the Public Service: Multi-level Analysis of Job Demands and Resources', Boston, USA, presented at Academy of Management, Boston, USA, 04 August 2023 - 09 August 2023, http://dx.doi.org/10.5465/AMPROC.2023.11007abstract
    Reports | 2022
    Doyle C; Dodd S; Dickinson H; Yates S; Buick F, 2022, ‘There’s not just a gap, there’s a chasm’: The boundaries between Australian disability services and prisons, Public Service Research Group, UNSW Canberra, Canberra, http://dx.doi.org/10.13140/rg.2.2.21569.22883
    Conference Presentations | 2022
    Weeratunga V; Blackman D; Cotton A; Buick F, 2022, 'Engaging employees in a South Asian, developing country – a mixed methods research', presented at 5th Global Conference on International Human Resource Management, New York, US (presented virtually), 21 May 2022
    Conference Presentations | 2022
    Weeratunga V; Blackman D; Cotton A; Buick F, 2022, 'National Culture Has an Impact on Antecedents of Engagement. Or Does It?', presented at European Academy of Management (EURAM) Conference, Winterthur, Switzerland, 15 June 2022 - 17 June 2022
    Reports | 2022
    2022, Building effective system-wide disability research capacity in Australia
    Reports | 2022
    2022, Flexible working in the Australian Capital Territory Public Service (ACTPS)
    Reports | 2021
    2021, Disability Research Capacity: Key Definitions and Frameworks
    Conference Presentations | 2019
    Weeratunga V; Blackman D; Cotton A; Buick F, 2019, 'Manifestation of Western employee engagement theories in an Asian context: specifically, Sri Lanka', presented at Tony CottonHR Division International Conference (HRIC) 2019, Dublin, Ireland, Dublin, Ireland, 09 January 2019
    Reports | 2018
    Blackman D; Dickinson H; Gardner K; Buick F; Johnson S; Olney S, 2018, Submission to the Independent Review of the Australian Public Service. Public Service Research Group, School of Business, UNSW Canberra
    Conference Papers | 2016
    Blackman D; Johnson S; Buick F; Faifua D; O'Donnell M; Forsythe M, 2016, 'The 70:20:10 model for learning and development: an effective model for capability development?', in Academy of Management Annual Meeting 2016, USA, presented at Academy of Management Annual Conference, USA, 05 August 2016 - 09 August 2016
    Conference Papers | 2016
    MacKrell D; McDonald C; Buick F; Kleeman D, 2016, 'Boundary spanning theory: A case study of the professionalisation of ICT graduates in the Australian Public Service', in Proceedings of the 27th Australasian Conference on Information Systems, ACIS 2016
    Conference Papers | 2014
    Buick F; Blackman D; West D; O'Flynn J; O'Donnell M, 2014, 'Enhancing performance in the australian public service: A case of co-production', in 74th Annual Meeting of the Academy of Management, AOM 2014, pp. 123 - 128, http://dx.doi.org/10.5465/AMBPP.2014.181
    Conference Papers | 2013
    Blackman D; Buick F; Odonnell M; Oflynn J; West D, 2013, 'Managing expectations to create high performance government', in Academy of Management 2013 Annual Meeting, AOM 2013, pp. 424 - 429, http://dx.doi.org/10.5465/AMBPP.2013.11
    Conference Papers | 2010
    Blackman DA; Buick F; Halligan J; O'Flynn JL; Marsh I, 2010, 'Australian Experiences with Whole of Government: Constraints and Paradoxes in Practice', Elsevier BV, Berne, Switzerland, presented at International Research Society for Public Management, Berne, Switzerland, 07 April 2010 - 09 April 2010, http://dx.doi.org/10.2139/ssrn.1927603
    Preprints |
    Blackman D; Buick F; O'Donnell M; O'Flynn JL; West D, Developing High Performance: Performance Management in the Australian Public Service, , http://dx.doi.org/10.2139/ssrn.2130232
    Preprints |
    Blackman DA; Buick F; O'Donnell M; O'Flynn JL; West D, Can Enhanced Performance Management Support Public Sector Change?, , http://dx.doi.org/10.2139/ssrn.2689363
    Preprints |
    Blackman DA; Buick F; O'Donnell M; O'Flynn JL; West D, Strengthening the Peformance Framework: Towards a High Performing Australian Public Service, , http://dx.doi.org/10.2139/ssrn.2275681
    Reports |
    Buick F; Glennie M; Dickinson H; Blackman D; Williamson S; Weeratunga V; Tani M, Flexible working in the Australian Capital Territory (ACTPS), Australia and New Zealand School of Government, http://dx.doi.org/10.54810/gwen3105, http://dx.doi.org/10.54810/gwen3105

  • 2021-22: ANZSOG funded project, Flexible Working in the ACTPS ($97,445.94)
  • 2022: National Disability Research Partnership, Disability Research Capacity in Australia: Where Do We Need To Be and How Can We Get There? ($51,235.23)
  • 2021: National Disability Research Partnership, Disability Research Capacity Definitions and Frameworks ($10,000)

  • 2022 Recipient of the Richard A. Swanson Research Excellence Award, prestigious award sponsored by The Academy of Human Resource Development:
    • Blackman, D., Buick, F., Johnson, S., Rooney, J. and Ilahee, N. 2021. Using system traps to understand and potentially prevent human resource development intervention failure. Human Resource Development Quarterly. DOI: 10.1002/hrdq.21434. Impact Factor: 4.077; SNIP: 1.738. .
  • 2019 Awarded the Best Article of 2019 in the Review of Public Personnel Administration:
    • Blackman, D., Buick, F., O’Flynn, J., O’Donnell, M. and West, D. 2017. ‘Managing expectations to create high performance government’. Review of Public Personnel Administration. DOI: 10.1177/0734371X17701544. Impact Factor: 6.047; SNIP: 2.837.
  • 2016: Recipient of the Louis Brownlow Award presented to the authors of the best PAR article by a practitioner in 2016:
    • Buick, F, Blackman, D, O’Flynn, J, West, D, & O’Donnell, M, 2016, ‘Effective practitioner-scholar relationships: Lessons from a co-production partnership’, Public Administration Review, 76(1): 35-47. DOI: 10.1111/puar.12481
  • 2013: Recipient of the Carlo Masini Award for Innovative Scholarship and the Charles H. Levine Best Conference Paper for the Public and Nonprofit Division:
    • Blackman, D., Buick, F., O’Donnell, M., O’Flynn, J. and West, D. 2013. ‘Managing Expectations to Create High Performance Government’. Academy of Management Proceedings. Lake Buena Vista (Orlando). 9-13 August. [Peer-reviewed].

I contribute to the overall performance of the Capability stream of the Public Service Research Group. My contributions are as follows:

  • Leading the Flexible working in the ACTPS project (funded by ANZSOG)
  • Leading the Disability Research capacity work (funded by the NDRP)
  • Working on a project on well-being in a Division of a large APS department
  • Undertaking research into machinery of government changes, both in the APS and Australian public sector more broadly
  • Continuing to publish from previous research projects, including the Strengthening the Performance Framework project (see https://papers.ssrn.com/sol3/papers.cfm?abstract_id=2275681) and Middle Management Capability project

 

 

 

In the media:

Weeratunga, V., Glennie, M., Tani, M. and Buick, F. 2022. Public sector organisations aren’t ready to unleash the power of data. Mandarin. 17 March. https://www.themandarin.com.au/184394-public-sector-organisations-arent-ready-to-unleash-the-power-of-data/

ANZSOG. 2022. How public services can meet employees’ preference for flexible work, 7 October. https://anzsog.edu.au/news/how-public-services-can-meet-employees-preference-for-flexible-work/. Article promoting a research project I led.

ANZSOG. 2021. ANZSOG funds research into how the public sector can support flexible working, 21 September. https://anzsog.edu.au/news/anzsog-funds-research-into-how-the-public-sector-can-support-flexible-working/. Article promoting a research project I led.

Carey, G. and Buick, F. 2019. What Do Morrison’s Changes to The APS Mean for Public Servants And Policy? Australian Institute of International Affairs, https://www.internationalaffairs.org.au/australianoutlook/what-do-morrisons-changes-to-the-aps-mean-for-public-servants-and-policy/.

Podcasts:
Blackman, D. and Buick, F. 2022. Public Sector Perspectives podcast: Wellbeing in the public purpose sector. IPAA Victoria Podcast. Public Sector Perspectives podcast: Wellbeing in the public purpose sector — IPAA Victoria

Webinars: 

Contributed to The boundaries between Australian disability services and prisons (with Mindy Sotiri, Caroline Doyle, Shannon Dodd, Sophie Yates and Helen Dickinson)

Contributions to reviews:

Blackman D; Dickinson H; Gardner K; Buick F; Johnson S; Olney S. 2018. Submission to the Independent Review of the Australian Public Service. Public Service Research Group, School of Business, UNSW Canberra.

My Teaching

I am interested in how organisations can optimise their success through more proactive, systematic and strategic people management; this underpins my teaching which currently covers Developing Organisational Capability (ZBUS8316) and Workforce Planning (ZBUS8317).

I am also the key contact for our Master of Workforce Planning program.

I have previously taught a range of human resource management courses, including:

  • Managing Pay and Performance (UG)
  • Managing Human Resources (UG)
  • International Workplace Relations (UG)
  • Human Resource Management (PG)
  • Workforce Planning (UG)