Ms Huong Le-Dao

Associate Professor
  • Master of Public Administration
  • Graduate Diploma in Human Resource Management
Medicine & Health
Faculty Office

Associate Professor Huong Le-Dao contributes to teaching, education and research in health management and leadership within the School of Population Health, UNSW Medicine.

She specialises in strategy, policy and change with a strong focus on transformational change management, organisational effectiveness and leadership development. Her engagement with NSW Health involves collaborating with health managers and leaders at all levels of the health system to transform their models of care and organisational culture resulting from redevelopment works valued over $14 billion across NSW State. Huong's work in value-based health care, change management and leadership is shaping the health care system for the 21st century.

Huong was also involved in establishing the Independent Hospital Pricing Authority under the National Health Reform Agreement. As a change agent, Huong occupies Non-Executive Director and Board Member roles for not-for-profit organisations in the education, community transport, and health sector. She is passionate about better human experience and patient value in health.

Wallace Wurth Building, UNSW Kensington Campus
  • Journal articles | 2022
    Harrison R; Chauhan A; Le-Dao H; Minbashian A; Walpola R; Fischer S; Schwarz G, 2022, 'Achieving change readiness for health service innovations', Nursing Forum, 57, pp. 603 - 607,
    Journal articles | 2021
    Harrison R; Fischer S; Walpola RL; Chauhan A; Babalola T; Mears S; Le-Dao H, 2021, 'Where Do Models for Change Management, Improvement and Implementation Meet? A Systematic Review of the Applications of Change Management Models in Healthcare.', J Healthc Leadersh, 13, pp. 85 - 108,
    Journal articles | 2020
    Le-Dao H; Chauhan A; Walpola R; Fischer S; Schwarz G; Minbashian A; Munro A; D'Arcy E; Allan J; Harrison R, 2020, 'Managing Complex Healthcare Change: A Qualitative Exploration of Current Practice in New South Wales, Australia', Journal of Healthcare Leadership, 12, pp. 143 - 151,

  • 2019 Conjoint of the Year, UNSW Medicine

My research interests and activities:

  • Value-Based Health Care
  • Transformational Change Management
  • Management and Leadership
  • Organisational Effectiveness
  • Organisation Design
  • Organisation Development
  • Workforce Planning and Development
  • Human Resources Management

My Teaching

  • Strategy, Policy and Change
  • Value-Based Health Care
  • Transformational Change Management
  • Management and Leadership
  • Emotional Intelligence