What does the Program schedule involve?

The Clinic Program is a 18-week structured schedule with 11 individual appointments (6 x clinical psychologist (CP), 5 x exercise physiologist (EP)) over a total of eight visits to the Clinic.

If you have been referred by your GP under a Care Plan you will receive the Medicare rebate as per the table below. This can be processed from the Clinic (there is no need to take your receipt to Medicare). The fees should be paid in full at each appointment. For virtual consultations, the invoice will be emailed to you and payment is required within 24 hours. Payments can only be made by debit or credit card (no cash).

• Patients must be referred under a GP Management Plan & Team Care Arrangement (Item 721 & 723) by their GP to be eligible for a Medicare rebate for exercise physiology services. The rebate is $60.35 per session for a maximum of 5 sessions within a 12-month period.
• Patients must be referred under a Mental Health Treatment Plan (Item 2710) to be eligible for a Medicare rebate for clinical psychology services. The rebate is $141.85 per session for 6 sessions in a 12-month period. The rebate may be extended for an additional 4 sessions following the 6th session (i.e. a total of 10 sessions) on approval by the GP.
• All patients with a valid Medicare card and a valid GP referral will receive the Medicare rebate. Patients with a current Healthcare card, are on the Disability support pension or under National Disability Insurance Agency (NDIA) will be bulk billed.
• For patients who have already used all Allied Health and Mental Health sessions for the calendar year, the consultations will be invoiced as full fee. This will also apply if you are ineligible for these referrals (you should discuss this with your GP).

This means over the course of your 18-week Treatment Program will cost you (out-of-pocket):

$648.90 Clinical Psychologist (6 appointments)
$298.25 Exercise Physiologist (5 appointments)

If you are a compulsory third party (CTP) claimant, or income protection insurance claimant, you should advise the UNSW Fatigue Clinic so we can arrange approval for your treatment. These agencies attract a separate fee schedule for services. You can provide these details when you complete the Program Application Form.

The UNSW Fatigue Clinic operates on an appointment only basis. Due to the appointment schedule being fully booked 18 weeks in advance and the extent of the waiting list, we require at least 24 hours’ notice prior to your scheduled appointment to enable other patients to be scheduled into that session. Any cancellation should be in writing via email (fatigueclinic@unsw.edu.au), text message in reply to the reminder sent or phone message using voice mail (02 9385 8272). Without prior notice, the cancellation fee is 50% of the full fee for the appointment that has not been attended.