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Business Process Mapping and Improvement

In this course you'll gain essential skills in process optimisation using Basic and BPMN notations. Through a series of workshops, you'll learn to engage stakeholders, capture and visualise business processes and drive efficiency. Key topics include process mapping, using MS Visio and steps for process improvement. This training empowers you to streamline operations, reduce waste and enhance productivity.

Next Dates: 20 Oct; View more dates
Duration: 3 days
Delivery mode: In-person
Location: Canberra City Campus
Price (AUD inc. GST): $3,300

Spots remaining: AVAILABLE
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Course summary

Business improvement techniques and processes

Learn how to capture, visualise and improve workflows using Basic and BPMN notations. Key topics include process mapping, using MS Visio and implementing process improvements. By the end, you'll be able to streamline operations, reduce waste and enhance productivity.

Price

Total fees

$3,300

AUD inc. GST

Who will benefit

Business analysts and process improvement specialists
Entrepreneurs and business owners
Project managers
Operations managers and team leaders
Professionals from diverse backgrounds

Course is suitable for

Acquiring valuable skills with both Basic and BPMN notations to drive process improvement initiatives.
Learning how to visualise and streamline business processes with both Basic and BPMN notations.
Understanding how to optimise workflows and enhance team collaboration using both notations.

Delivered by experts

Ali Khosravi

Course Facilitator

Extensive experience having led numerous Business Improvement projects across diverse industries
Specialist in Business Excellence and Business Process / Performance Management
Has published and contributed to international journals on Business Process Management and Total Quality Management

About the course

Understand business process mapping and improvement

This course is designed to help you master both basic and BPMN notations. Over the span of the course, you'll explore key areas such as process analysis, mapping tools and real-world applications. By the end, you'll be equipped to drive efficiency and productivity within your organisation, making a significant impact.

Why enrol in this course

Enhance your skills

Gain expertise in business process mapping and improvement using both basic and BPMN notations.

Streamline processes

Learn to streamline processes, boost efficiency and drive productivity within your organisation.

Advance your career

Acquire valuable skills that can significantly impact your career growth and organisational success.

Key features

Covers from the basics to BPMN

Get a comprehensive understanding of business process mapping with both basic and more complex BPMN notations.

Drives efficiency and productivity

Equip yourself with the essential skills and methodologies, needed to improve efficiency within your organisation.

Hands-on experience

Put your new-found knowledge to the test with practical exercises, engaging case studies and group projects.

Learning outcomes

Define customer values, processes and structures

On completion of this course you'll understand how to create and interpret process maps and diagrams and develop policies and procedures. You'll gain hands-on experience building process maps in Microsoft Visio and SAP/ARIS. Additionally, you'll be equipped to identify and implement business process improvement methods, including reengineering, redesign and rearrangement.

What you'll learn

In this course, you'll gain a comprehensive understanding of Business Process Mapping using both Basic and BPMN notations. You'll learn to define customer values, processes, and structures, create and interpret process maps and diagrams, and develop policies and procedures. You'll also gain hands-on experience with tools like Microsoft Visio and SAP/ARIS, and learn to implement business process improvement methods.