Important updates to Special Consideration

It's important to be familiar with the latest updates for Special Consideration.

Key changes:

1. Reviewing a decision
   A review of decision must now be requested by completing the Special Consideration Review Form.
   
   Learn more on what to expect after submission.
   
   
2. Online Medical Certificates
   Certificates issued online without real-time confirmation of a telehealth consultation with a medical practitioner will not be accepted if:
   
   
   • The length of your online medical certificate has an impact period greater than 3 days
   • The resulting extension is longer than 3 days from the original due date
   • Your application is for a final examination.

Read the full Special Consideration Guidelines to see detailed information on the Special Consideration process.

It is recommended that you submit all required information in your application so you receive the most appropriate outcome for your circumstances.

Last edited on 9 December 2025