Workers Compensation

The role of the Workers Compensation Department is to provide effective and reliable Workers’ Compensation services and benefits through injury management to UNSW Employee’s facilitating a timely and safe return to work following a workplace injury.

Students from our health professional programs learning in UNSW Medicine & Health’s facilities

UNSW is a licenced Self-Insurer for Workers' Compensation. The University employs experienced claims specialists to administer Workers Compensation claims management.

To be an approved Self-Insurer the University must ensure and maintain a high standard expected by (SIRA) State Insurance Regulatory Authority, who continually monitors the licensing compliance by reviewing Workers’ Compensation information  supplied throughout the licence term. Monitoring is also supported by an audit framework in claims, injury management and Work, Health and Safety.

Our roles and functions include:

  • Comply with State Insurance Regulatory Authority (SIRA) requirements regarding injury management and case management

  • Work in accordance with relevant legislation timeframes and internal University policies and procedures

  • Commitment to the delivery of high quality, efficient, timely and responsive services

  • Commitment to establishing and maintaining effective relations with injured employees, Faculty management, health and rehabilitation providers and other stakeholders

  • Develop and monitor individual injury management and Return to work plans for injured employees.

  • Advise the broader UNSW community on legislative changes relating to Workers’ Compensation, Return to Work and Injury management.

  • Educate and advise the broader UNSW community regarding  workers compensation legislation and associated processes and procedures.

UNSW workers compensation team

Emma Butler

Claims and Self Insurance Manager

Emily Boulton Smith

Return to Work Co-Ordinator

Ida Bothma

Claims officer / Case Manager

Suzanna Holmes

Manager WHS & Facilities, UNSW Canberra

Phone: +61 (2) 6268 8713
Fax: +61 (2) 6268 6087