The role of the Workers Compensation Department is to provide effective and reliable Workers’ Compensation services and benefits through injury management to UNSW Employee’s facilitating a timely and safe return to work following a workplace injury.
UNSW is a licenced Self-Insurer for Workers' Compensation. The University employs experienced claims specialists to administer Workers Compensation claims management.
To be an approved Self-Insurer the University must ensure and maintain a high standard expected by (SIRA) State Insurance Regulatory Authority, who continually monitors the licensing compliance by reviewing Workers’ Compensation information supplied throughout the licence term. Monitoring is also supported by an audit framework in claims, injury management and Work, Health and Safety.
Our roles and functions include:
Comply with State Insurance Regulatory Authority (SIRA) requirements regarding injury management and case management
Work in accordance with relevant legislation timeframes and internal University policies and procedures
Commitment to the delivery of high quality, efficient, timely and responsive services
Commitment to establishing and maintaining effective relations with injured employees, Faculty management, health and rehabilitation providers and other stakeholders
Develop and monitor individual injury management and Return to work plans for injured employees.
Advise the broader UNSW community on legislative changes relating to Workers’ Compensation, Return to Work and Injury management.
Educate and advise the broader UNSW community regarding workers compensation legislation and associated processes and procedures.