Office of Assurance and Integrity Safety

Support

Free & confidential services.

Two young women hold each other while looking into field of red tulips

Support

If in immediate danger, please call emergency services: 000 and/or:

University Protective Services
T (emergencies): 02 9385 6666
T (general enquiries): 02 9385 6000
Canberra: 02 6265 7275

SafeZone plays a crucial role in maintaining the safety of our UNSW community. It aims to provide our staff and students with the following advantages:

  • Access to personalized emergency assistance without delay. (Emergency Alert, First Aid or Non-urgent matters).
  • A direct line to the UNSW Security Operations Centre which can deploy appropriate emergency resources. 
  • Prompt notifications regarding safety issues in their vicinity.
  • In the event of an emergency, the app allows you to quickly share your location and details with the University Security team who will be able to get the right assistance to you.

  • Gendered Violence Portal

    Staff, students or members of the UNSW community can use the Gendered Violence Portal (GV Portal).

    Referrals made via the portal are received by the Gendered Violence Response Team (GVRT) at UNSW Psychology and Wellness. The GVRT is a team of specialist mental health clinicians within Psychology and Wellness who are trained to support victims/survivors of gendered violence, including a Specialist Gendered Violence Counsellor. The GVRT works closely with internal and external support services and can assist with connecting people to various support services, in a variety of different areas. 

    If you prefer you can email reportgenderedviolence@unsw.edu.au

    A report submitted this form is not considered a formal complaint unless you request for it to be reviewed by the Conduct and Integrity Office or Employee Relations. The Gendered Violence Response Team can talk you through your options.

    If your experience includes sexual assault, the GVRT also work alongside The Survivor Hub to provide monthly meetups for people who have experienced sexual violence at UNSW.

    Read more about these meetups.
    • List of other support services at UNSW
      W: https://www.student.unsw.edu.au/we-help-you
    • Psychology and Wellness (Counselling Service)
      Psychology & Wellness provides confidential, short-term psychological counselling to currently enrolled students, as well as a range of workshops, groups and digital self-help resources.
      T: 02 9385 5418
      After Hours SMS support, text: 0485 826 595 for confidential one-to-one chat
      (Available Monday - Friday, 5pm - 9am / 24 hours on weekends and public holidays)
      W: student.unsw.edu.au/counselling
      E: counselling@unsw.edu.au
    • UNSW Canberra counselling services
      Free counselling support is available for all currently enrolled UNSW Canberra students. This includes all Civilian Students (Undergraduate, DCUS, Masters, MPhil, and PhD) as well as Defence Students (ADFA Trainee Officers and Advanced Students).         
      W: unsw.edu.au/canberra/student-life/student-support-services/counselling
    • Health Service
      Provides medical and healthcare services to UNSW students.
      T: 02 93855425
      W: student.unsw.edu.au/hsu
    • Student Support Advisors
      The Student Support Team help with personalised advice and information about university life, wellbeing, academic performance and study skills, student visas, UNSW procedures, financial management or if you need help but don't know where to go.
      W: student.unsw.edu.au/advisors
    • Equitable Learning Service
      A free and confidential service that provides practical support to ensure students’ health/mental health condition doesn't adversely affect their studies.
      W: student.unsw.edu.au/equitable-learning
    • Nura Gili
      Provides support and assistance to students who are from an Aboriginal and Torres Strait Islander background.
      W: indigenous.unsw.edu.au/nura-gili-centre-indigenous-programs

Off UNSW campus support

Questions

FAQs on making a report

While there is increased conversation about gendered violence, many of us don’t know how it occurs, what to do if it does, and how we can prevent it. Here are answers to some common questions.

Affected by gendered violence?

Behaviour that amounts to sexual assault or sexual harassment is not accepted at UNSW. If you are a student or staff who has been affected by gendered violence, here is information about the support and reporting options available inside and outside of UNSW.

Report gendered violence

You can report an incident of sexual assault or harassment, whether you've been directly affected, are a witness to an incident or you're a support person.
Make a report