Strengthening Australia’s public service

Management of public services is essential to ensuring they operate efficiently and effectively, delivering public value. Together with public service partners, we bring together a range of interdisciplinary researchers with expertise in robust and applied research.

In addition to the way public services are delivered, we’re interested in the capabilities and knowledge needed to provide them. Human resource management, including performance management, is a particular area of research strength.

Associated schools, institutes & centres

Impact

Our public management expertise leads to high-quality and reliable research that improves the way public servants think about public services.   

In partnership with organisational clients, UNSW Canberra’s Public Service Research Group (PSRG) provides new insights into effective public service implementation and evaluation.

The PSRG conducts timely, high-quality and reliable research on public policy implementation. As a result, we deliver world-class executive education and professional development. 

Public Service Research Group

Research within the PSRG focuses on policy implementation in a public service context across four key themes: Capability in Public Services, Complex Systems, Ethics and Inclusion. We conduct research across a range of disciplinary, methodological and subject boundaries.

Competitive advantage

Research within the PSRG broadly focuses on issues of policy implementation in a public service context across four key themes: Capability in the Public Service, Complex Systems, Ethics and Inclusion. Our research crosses a number of different disciplinary, methodological and subject boundaries. 

This  research brings together work on issues including  human resource systems, performance management, organisational culture, workforce development and project management. 

Find out more

Complex systems have multiple boundaries and feedback loops from which new ways of working can emerge in unpredictable ways. We adapt and apply systems frameworks to support policy design, implementation and evaluation.

Find out more

Our  ethics research has a firm focus on exploring values, cultures and norms of individuals, organisations and institutions, seeking to understand how they emerge, change and influence practice. 

Find out more

This research addresses the  significant barriers to inclusion  that still exist. We're also interested in the different policies, services and mechanisms that have been used to drive equity and social inclusion.

Find out more

Successful applications

The School of Business has worked with public servant partners to transform the way they design and deliver public services.
 

Study with us

A number of our postgraduate courses draw from our Public Service Management research including: 

Our researchers

Catherine Althaus profile picture
opens in a new window
Senior Lecturer Adrian Bazbauers
opens in a new window
Head of School and Professor in Public Sector Management Strategy Deborah Blackman
Head of School and Professor in Public Sector Management Strategy
opens in a new window
Senior Lecturer in Public Sector Management Fiona Buick
Senior Lecturer in Public Sector Management
opens in a new window
Professor Satish Chand
opens in a new window
Research Fellow Lisa Carson
opens in a new window
School of Business Integrity Coordinator James Connor
School of Business Integrity Coordinator
opens in a new window
Senior Lecturer Natalie Cujes
opens in a new window
Senior Lecturer, HR and Organisation Behaviour Catherine Deen
Senior Lecturer, HR and Organisation Behaviour
opens in a new window
Professor of Public Service Research Helen Dickinson
Professor of Public Service Research
opens in a new window
Senior Lecturer Caroline Doyle
opens in a new window
Research Project Coordinator and Senior Lecturer, Public Sector Management Megan Evans
Research Project Coordinator and Senior Lecturer, Public Sector Management
opens in a new window
Associate Professor Twan Huybers
Associate Professor
opens in a new window
Visiting Fellow Wendy Jarvie
opens in a new window
Lecturer, Public Sector Leadership Samantha Johnson
Lecturer, Public Sector Leadership
opens in a new window
Default profile picture, avatar, photo placeholder. Vector illustration
Higher Degree Research - Coordinator and Senior Lecturer
opens in a new window
Senior Lecturer Vanessa McDermott
opens in a new window
Senior Lecturer Katie Moon
opens in a new window
Associate Professor Sharron O'Neill
opens in a new window
Visiting Fellow Sue Olney
opens in a new window
Undergraduate Coordinator and Lecturer in Project Management Shibaab Rahman
Undergraduate Coordinator and Lecturer in Project Management
opens in a new window
Dr REN, Joe
Lecturer in Accounting
opens in a new window
Director of PSRG and Associate Professor, Accounting and Governance James Rooney
Director of PSRG and Associate Professor, Accounting and Governance
opens in a new window
Adjunct Professor Rodney Scott
opens in a new window
Visiting Fellow Jenny Stewart
opens in a new window
Professor Massimiliano Tani Bertuol
opens in a new window
Default profile picture, avatar, photo placeholder. Vector illustration
opens in a new window
Lecturer Lhawang Ugyel
opens in a new window
Visiting Fellow James Warn
opens in a new window
Lecturer Vindhya Weeratunga
opens in a new window
Postgraduate Coordinator and Associate Professor of Human Resource Management Sue Williamson
Postgraduate Coordinator and Associate Professor of Human Resource Management
opens in a new window