The Integrated Services Project (ISP) for Clients with Challenging Behaviour provides an interagency service response that delivers cost-effective assessment, intervention and support to people 18 years and older who exhibit challenging behaviours.

This evaluation assessed the cost and operational effectiveness of the Project in terms of the impact on clients and others, service system capacity and effective governance.

See also: Integrated Services Project: Evaluation of client outcomes

Research Centre

Social Policy Research Centre

Research Area


NSW Human Services – Ageing, Disability & Home Care (ADHC)

  • Edwina Pickering (Disability Studies and Research Centre)
  • Shannon McDermott, Jasmine Bruce, Ryan Gleeson (formerly Social Policy Research Centre)

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