See our key contacts for lists of academics and staff members to help you stay on track, or explore other academic activities.
If you're a current student seeking advice about your studies, such as program requirements, progression, transfer or other questions, the ADA student services team are here to assist via phone on +61 (2) 8936 7005, or you can submit the online enquiry form. Operating hours are Monday to Friday, 10.00am to 5.00pm.
To assist you in finding other contact points, please see our list of key contacts below.
If you're a prospective student seeking advice on our programs, a specialist is here to advise you in our enquiry centre via https://www.unsw.edu.au/study
Dean – Professor Claire Annesley
Deputy Dean – Associate Professor Bruce Watson
Associate Dean Education – Associate Professor Cath Ellis
Associate Dean Graduate Research – Dr Uros Cvoro
Associate Dean Indigenous – Dr BJ Newton
Associate Dean International – Lisa Zamberlan
Associate Dean Research – Professor Michael Ostwald
Director Student Experience – Dr Alanya Drummond
Director Education Innovation – Dr Mark Ian Jones
Faculty Executive Director – David Cami
Deputy Faculty Executive Director – Catherine Rowe
Operations Manager – Joann Bowers
Change Manager – Melody Framp
Education Innovation/ Excellence Manager – Morgan Sutton
Research Innovation Manager – Vanessa Traynor
Student Innovation Opportunities Manager – Anthony Ward
UNSW Galleries Director – José Da Silva
Executive Officer – Melinda Harvey
The Head of School / Centre Director works closely with the Dean and the University leadership teams to lead and manage the School or Centre’s strategic direction and student education experience.
Your Head of School or Centre Director is here to support you and can be contacted directly for any queries or concerns you have that cannot be sufficiently addressed by your Deputy Head of School (Learning and Teaching) or Deputy Head of School (Research).
Contact details for your Head of School / Centre Director are below:
The Deputy Head of School, Learning & Teaching, has oversight over the planning, administration, and delivery of the learning and teaching portfolio in the school.
Any queries or concerns that cannot or have not been effectively answered by your course convenor, Stream/Program Convenor or Grievance Officer, please contact your DHoS (L&T). Your DHoS (L&T) would also welcome any feedback you may have about your student experience in the school.
Contact details for your Deputy Head of School (Learning and Teaching) are below:
The Deputy Head of School (Research) leads and supports the School’s academic research programs, and is available to assist you with research strategy, publication strategy and planning your career in research.
For any queries related to postgraduate research that cannot be addressed by your Postgraduate Research Co-ordinator, you can forward your query to the Deputy Head of School (Research).
Contact details for your Deputy Heads of School (Research) are below:
The School Manager is responsible for the hands-on administrative and operational management of the school.
School Managers oversee the teaching support and general administration of the school.
Any student related enquiries should be directed first to your course convenor or The Nucleus: Student Hub. School Managers are available to assist you if you're unsure who to direct your enquiries to.
Contact details for your School Manager are below:
Head of School (HOS) – Professor Edward Scheer
Deputy Head of School, Art – Dr Grant Stevens
Deputy Head of School, Design – Associate Professor Vaughan Rees
Director, Learning and Teaching – Dr Zoe Veness
School Manager – Steven Shears
Head of School (HOS) – Dr Philip Oldfield
Deputy Head of School – Catherine Evans
Deputy Head of School, Research – Dr Samad Sepasgozar
School Manager – Bronwen Jones
Head of School (HOS) – Professor Michael Balfour
Deputy Head of School, Learning and Teaching – Dr Collin Chua
School Manager – Julie Miller
Head of School (HOS) – Professor Kim Beswick
Deputy Head of School, Research – Associate Professor Scott Eacott
Deputy Head of School, Learning and Teaching – Associate Professor Paul Evans
PGC/HDR Coordinator – Dr Hoa Nguyen
School Manager – Josephine Holecek
Head of School (HOS) – Professor Timothy O’Leary
Deputy Head of School, Learning and Teaching – Associate Professor Stephen Doherty
Deputy Head of School, Research – Professor Mina Roces
School Manager – Dennison Lindberg
Head of School (HOS) – Professor Jan Breckenridge
Deputy Head of School, Learning and Teaching – Associate Professor Melanie White
Deputy Head of School, Research – Associate Professor Elizabeth Thurbon
School Manager – Ashleigh Hamilton
Centre Director – Professor Carla Treloar
Research Director – Professor Kylie Valentine
Please note face-to-face services are currently suspended.
In keeping with advice from NSW health, and the additional measures UNSW has adopted to help shape the profile of the COVID-19 epidemic, we're temporarily suspending face-to-face services from The Nucleus: Student Hub.
We're still here to support you online and via phone.
The ADA Student Services staff are on hand to help.
Faculty Student Services staff provide expert student administration support to our undergraduate and postgraduate coursework students. They are your first point of contact if you're seeking advice on any aspect of admission, enrolment and graduation.
The Student Services team can help with:
Location: The Nucleus: Student Hub in the Library
(Temporarily closed for face-to-face enquiries until further notice)
Phone: (02) 8936 7005
Online enquiry: Ask a Question form
Opening Hours: Monday-Friday, 10am - 5pm
Student Integrity Advisors are here to support you should you have any course-related complaint that cannot or has not been effectively resolved with your tutor, lecturer, course convenor or Deputy Head of School (Learning and Teaching).
It's advisable to try and resolve any issues by first reaching out to your tutor, lecturer, or course convenor. If you're unsure who to turn to or you need additional advice, contact your School Student Integrity Advisor.
Your School Student Integrity Advisor will ensure that your complaint or concern is escalated to the appropriate person in the faculty and will provide support and guidance at each stage of the complaint process.
Your Arts, Design and Architecture Student Integrity Advisors are below:
If you have a course-related complaint, you have a number of options for how you can raise the issue.
The first option is usually to discuss your problem with your tutor, your lecturer, or the course coordinator. Alternatively, you could seek advice from your School Student Integrity Advisor. If you intend to approach the School Student Integrity Advisor, begin by sending an email.
What can a Course Convenor help me with?
Course Convenors play an integral role in the management, conduct, teaching and assessment of a course. Your Course Convenor is responsible for ensuring the quality of UNSW academic programs and supporting student success.
Contact your Course Convenor if you need help with:
If you have a course-related complaint and cannot discuss the issue with your tutor and are unsure about who to speak to, you can contact your Course Convenor for assistance.
Please contact your relevant school who will be able to direct you to the appropriate Course Convenor:
If you wish to undertake an Honours degree, your Honours Convenor can help determine your eligibility, research topic, and Honours program options.
For all matters relating to your Honours specialisation, including dispute resolution or concerns regarding your supervision relationship, contact the relevant Honours Convenor listed below:
Please contact your relevant school who will be able to direct you to the appropriate Course Convenor:
The Work Integrated Learning (WIL) team supports all Work Integrated Learning courses in the Faculty and are available to assist with any questions regarding your placement, field education, practicum or internship.
The team provides support and assistance in the preparation for WIL, throughout your WIL experience, engagement with external partners and any administrative or WIL system support required.
Contact details for the WIL team are below:
WIL Manager – Christine Ly
The WIL Manager is responsible for the operational management, strategic direction and administration of the WIL Unit. For any queries about support with internships, placements and issues or problems arising in the workplace that cannot be addressed by Senior WIL Officers or WIL Administrators, contact the WIL Manager for assistance.
Senior WIL Officer - Aaron Connolly
The Senior WIL Officer is responsible for onshore and offshore internships for the entire faculty. If you are interested in undertaking an internship, contact the Senior WIL Officer to determine suitability and placement opportunities.
WIL Officer, Social Work – Dalia Pisk & Robin Webb
The WIL Officer, Social Work, provides support and assistant for Bachelor of Social Work (Honors) students in preparing for placement and throughout the duration of the two required placements.
WIL Officer, Education – Claudia Avendano
The WIL Officer, Education is responsible for overseeing the placement courses for students enrolled in a teaching degree. If you have any difficulties or concerns whilst on placement, contact the WIL Officer, Education for assistance.
WIIL Administrator, Education – Sarah Holt-Forster and Rachel Winter
The WIL Administrator, Education, supports the WIL Officer, Education in the preparation and coordination for all Education placements. If you are required to do your Education placement and are unsure how to proceed, contact the WIL Administrator, Education for assistance.
WIL Administrator, Internships – Heather Tamson
The WIL Administrator can provide you with information about WIL courses available in the faculty and how to apply.
WIL Administrator Systems – Danielle Colton
The WIL Administrator, Systems is responsible for oversight and maintenance of the Placement Management System, InPlace and is the team leader for our Shared Support WIL Assistant team. Any assistance or queries regarding the Placement Management Systtem please contact our WIL Administrator, Systems
WIL Assistants – Connor Carlson, Michelle Posthumus Meijjes and Rista Iskandar
The WIL Assistants support the WIL Administrator, Systems and are available for general enquiries and assistance with placements. They can advise regarding compliance and eligibility.
Please contact the HDR inbox for your relevant school/Centre:
School Art & Design: email@example.com
• School of Built Environment: firstname.lastname@example.org
• School of the Arts & Media: email@example.com
• School of Education: PGCEducation@unsw.edu.au
• School of Humanities & Languages: firstname.lastname@example.org
• School of Social Sciences: PGC-SOSS@unsw.edu.au
• CSRH, SPRC and Nura Gili: email@example.com
For Faculty-level queries, please contact the ADA HDR Team Leader: firstname.lastname@example.org
For all administrative matters related to your research candidature, you may also contact the Higher Degree Research Administration Team.
Contact details for HDR Administrators are below: